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Originally Posted by tsakin
I've tried to reply to threads like this before and it usually ends up being a flame fest, I hope it doesn't this time.
The markup thing is often a misunderstanding. Given rent, employees and all the rest you need a 200% markup usually ($100 to $200). That's they way it is in retail everywhere not just the LFS. You can find higher markups in some sectors but very rarely lower.
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in most business I agree the average mark up is 100% but in the fish industry it seams to be more like 200% on large items and up to 800% on cheeper things. some of them are understandable but the 200% on a large ticket item is robery. an example of properly aplied mark up is a local fish store on the Island, he doesn't have a lot of compatition so he can set his own prices but yet he sells the 160g IO salt bucket for around 40 bucks, thats cheeper than in Victoria and from some of the previous posts way cheeper than some places and he isn't a big store with a online wholsale. so how does he do it.. simple stuff like salt ect is a consumable and a large purchase.. keep the mark up reasonable and people will be encourage to do more water changes and buy more as it isn't a lot of money. On the other side if you buy a tank or LR (usaly 1 time purchases) I would expect the mark up to be in the 200% plus range depending on the cost of the item.
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Originally Posted by tsakin
J&L (an example, I'm not anti J&L in any way) isn't going to fed ex you a part at 4pm on Saturday but that one doesn't carry much weight. The simple reason is that the LFS is what got you into this hobby. If all we had left were chain stores and online I doubt many of us would be doing serious fish keeping or reefs if we didn't have a cool independant LFS to show us what's possible and guide us through our first little steps.
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Nope but they did ship a whole order of snails/fish/ect via airplaine with 2 hours notice on a sunday
people who haven't been in J&L's do not realize that they are a local mom and pop type store like any other one and if they can do it they will for you. some times they are to busy for emergency things but that can happen anywhere.
Steve
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