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Originally Posted by Dabbler
Just to let you know the john doe account is there if you want to use it, its been there for over 3 months and lots of people use it...no big deal  |
actually two employees did not know about, insisted i needed to set up an account in order to purchase something and the surly disinterested senior person had to do on the job training with both of them (side bar, both the young staff were trying to be helpful, the other guy, well, can't critique here)
and yes they may be interested in serving my best interests but when they have faithfully entered my personal information including credit card number in each of the nice screens on this microsoft product, who then guarantees the security of this information
and before someone says "shop somewhere else", i do and will continue to,
just wondered if other people had opinions on this type of customer service