Its actually quite common knowledge that customers of ATIC are yelled at and accused of lying to the store when the customer tries to make a claim that they did not receive what they ordered.
"http://groups.google.com/groups?as_q=atic+service&num=10&scoring=r&hl=en&as _epq=&as_oq=&as_eq=&as_ugroup=van.*"
http://groups.google.com/group/van.f...ca1aa5ab1e05ff