My Christmas Card!
Hey Darren,
This is not un-real with UPS yet. One time this guy came over to inspect one of the parcels they have broken. It was packed nicely and clearly someone had stepped his foot on it, no kidding. I mentioned if the parcel was handled professionally, that wouldn't have occurred. And the dude goes "Professionally? UPS handle over a million of parcels a day." What can I say?
Worst part is, switching courier won't help either. My first experience with FedEx was just the same. Sigh.
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