[stephane]

Wow! What a mess!

Sorry for what happen and I will refund or send you new bulb dont worry about that Im an honnest guy and I will

As for UPS insuranse that you pay yes UPS dont insured the bulb but I have not trade with UPS for the shipping but mailbox inc. a mailing compagny who will insured the bulb but only if they pack it by them self. So I gave the bulb to them and they have pack it and send them to you

Now I will call them tomorow and see what will happen but please dont treat me like a rubber I will replace the bulb or refund you even if I have to pay them from my pocket but could you please wait until I found what happend before to crusify me. Im an honnest guy but I cant control what shipping compagnie have made

As for the bulb that have glass chips inside it's normal some have it and it's done when they manufacture the bulb dont worry about it and enjoy the color that they made