I agree. I will pay a bit more (at time much more) to a shop that treats me right. It is very much worth it.
Another thing is doing what you say you will. This is my big one. I am NEVER late and HATE when you show up to a store and they are not open on time. Or even worse they dont hold up on thier end of a deal. nothing worse than making a plan and then have it washed away.
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