I also do as you did. I float the bag, open, for roughly 30 minutes while changing 1/4 cup of water at a time. This is the same for fish I just bought 15 minutes earlier, or fish I've had shipped for over 12 hours. Never lost a fish doing this, and I wouldn't ever just drop a fish in the tank unless the danger ws greater keeping it in the bag (really low pH, stuff like that). I know some stores do that as the fish have been bagged for 24 hours or more, and the faster you get them in clean water, the better. This DOES NOT apply to fish you just bought at the local fish store.
Please feel free to express your opinion in the vendor ratings forum, that's what it's there for.
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Brad
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