I'll be the "I like Wai's guy," been shopping there for years. I like to support one store and I expect them to support me in return, and he does. Great customer service and great deals (discounts). I'm also not the type of guy to drive all over the city to save a couple of bucks.
I do check out the other stores all the time. Nate, at Big Al's has totally changed my view on that store he is great for the store and knows what he's talking about. Thanks Nate.
If I see a killer piece of live rock or something I need 'right now' at another store I'll buy it but if I can get it at Wai's I do.
Dave
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