Well I am also in business myself and understand about profit and loss, but at the same time if I don't treat the customers right I soon won't have any. In my business I can't offer someone my wholesale cost if the item is in new condition and are just wanting to trade. In that case it's a wash and even though there is an exchange I still made the money. I also know if I have to work a deal with one guy I can always make it up later on something else. I was prepared to spend money at Big Al's that day but they didn't seem to consider that. To me that is not good business. Fortunately they are not the only game in town.
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Greg
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