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Search took 0.01 seconds; generated 76 minute(s) ago. Search: Posts Made By: snarkys
Forum: Bulk Reef Supply 07-28-2008, 11:44 PM
Replies: 17
Views: 3,588
Posted By snarkys
I'm sure you are not the only one. We hope that...

I'm sure you are not the only one. We hope that this makes ordering from us a pleasant experience : )

I'm not sure what's worse , the ridiculously high brokerage fees or never knowing how much the...
Forum: Bulk Reef Supply 07-28-2008, 06:47 PM
Replies: 41
Views: 5,129
Posted By snarkys
As of today Bulkreefsupply.com is Brokrage Free :...

As of today Bulkreefsupply.com is Brokrage Free : )

http://www.bulkreefsupply.com/i2/Shipping-and-returns/information.html
Forum: Bulk Reef Supply 07-28-2008, 06:45 PM
Replies: 17
Views: 3,588
Posted By snarkys
Say goodbye to brokerage fees and other surprise fees at your doorstep

As of today we changed the shipping policy to Canada : )

No Brokerage fees at all, EVER ! We pay them for you as a thank you for helping us be such a success : )

Taxes and duties are charged on...
Forum: Bulk Reef Supply 07-26-2008, 12:48 AM
Replies: 41
Views: 5,129
Posted By snarkys
We are willing to use our volume mussel to insure...

We are willing to use our volume mussel to insure our customers are not hassled. They wont risk loosing our account over something like this. They don't know that there is very little chance that we...
Forum: Bulk Reef Supply 07-26-2008, 12:41 AM
Replies: 41
Views: 5,129
Posted By snarkys
We try extremely hard to serve every ones needs...

We try extremely hard to serve every ones needs as best we can and no customer group is to small . This shows in the fact that Canadian orders make up maybe 3-4% of our volume yet we are in constant...
Forum: Bulk Reef Supply 07-26-2008, 12:17 AM
Replies: 41
Views: 5,129
Posted By snarkys
It is our sincere desire to end these "surprises"...

It is our sincere desire to end these "surprises" : )

I hope to get this done by the end of the weekend so we can start this next week but my list of things to do is really long : )
Forum: Bulk Reef Supply 07-25-2008, 10:36 PM
Replies: 41
Views: 5,129
Posted By snarkys
Well I can say that we get very few complaints...

Well I can say that we get very few complaints about UPS here and the few we do get are generally about the brokerage or taxes which will be resolved with this change.

If you have had an issue 10...
Forum: Bulk Reef Supply 07-25-2008, 06:42 PM
Replies: 41
Views: 5,129
Posted By snarkys
all orders : ) I am working on fixing the...

all orders : )

I am working on fixing the taxes and such on our site and it should be ready .
Forum: Bulk Reef Supply 07-10-2008, 05:51 PM
Replies: 41
Views: 5,129
Posted By snarkys
Well this new program was approved for us and we...

Well this new program was approved for us and we should be able to implement it next week or the following.

To reiterate, taxes and duties will be charged during check out and paid for when you...
Forum: Bulk Reef Supply 06-26-2008, 04:13 PM
Replies: 1
Views: 1,188
Posted By snarkys
English

English
Forum: Bulk Reef Supply 06-19-2008, 04:25 PM
Replies: 41
Views: 5,129
Posted By snarkys
Believe me , we would do it if it made sense at...

Believe me , we would do it if it made sense at all. USPS has a variety of issues from both customer and business standpoints. We are trying to find a way to let the customer have the best of both...
Forum: Bulk Reef Supply 06-18-2008, 06:13 PM
Replies: 41
Views: 5,129
Posted By snarkys
taxes and duties are directly related to the...

taxes and duties are directly related to the products purchased, don't fluctuate and can be easily added in during checkout. We can then choose to have these fees paid by us rather than you so there...
Forum: Bulk Reef Supply 06-17-2008, 05:03 PM
Replies: 41
Views: 5,129
Posted By snarkys
If a significant amount of Canadian customers...

If a significant amount of Canadian customers express their needs would be better served by option two I think we could have this up and running within a week of deciding to do so.

We have a...
Forum: Bulk Reef Supply 06-17-2008, 04:48 PM
Replies: 41
Views: 5,129
Posted By snarkys
There certainly are people who hate their jobs at...

There certainly are people who hate their jobs at all these companies and throw rather than stack but we have had an incredible experience with UPS. Out of the 5,000 or 6,000 boxes we have shipped We...
Forum: Bulk Reef Supply 06-17-2008, 04:40 PM
Replies: 41
Views: 5,129
Posted By snarkys
Yes we would use UPS , just a different program...

Yes we would use UPS , just a different program they have available that involves consolidating many orders into one large shipment. This program uses the total value of all the orders to calculate...
Forum: Bulk Reef Supply 06-17-2008, 04:12 PM
Replies: 41
Views: 5,129
Posted By snarkys
Looking for your input on brokerage fees.

We are thinking of changing shipping program and we would like your input. Both use UPS. Please share this post with your local clubs as we would very much appreciate as much input on this as...
Forum: Bulk Reef Supply 06-11-2008, 03:04 PM
Replies: 1
Views: 1,437
Posted By snarkys
you would get 7-8 gallons of calcium and...

you would get 7-8 gallons of calcium and alkalinity. Like twice as much magnesium.

basically the kits are cost effective if you have low consumption or a small/medium sized tank. Makes things...
Forum: Bulk Reef Supply 06-10-2008, 10:32 PM
Replies: 8
Views: 1,992
Posted By snarkys
glad to be of service : )

glad to be of service : )
Forum: Bulk Reef Supply 06-09-2008, 04:41 PM
Replies: 8
Views: 1,992
Posted By snarkys
pellets will function very similar to the...

pellets will function very similar to the granules but will out preform them in every meaningful way by just a bit. between these two i would choose pellets every time.

you can read more about...
Forum: Bulk Reef Supply 06-09-2008, 04:37 PM
Replies: 8
Views: 1,992
Posted By snarkys
It is "ruffly" twice as effective as the other...

It is "ruffly" twice as effective as the other two . About 1.9 times the typical granules.

The effectiveness isn't a number we just came up with : )
This products main purpose is for removing...
Forum: Bulk Reef Supply 05-16-2008, 12:42 AM
Replies: 2
Views: 1,495
Posted By snarkys
we do as of today : )

we do as of today : )
Forum: Bulk Reef Supply 03-26-2008, 01:42 AM
Replies: 16
Views: 4,241
Posted By snarkys
someone probably marked gift on your package so...

someone probably marked gift on your package so you didn't have to pay the fees.

Fed ex brokerage fees are also pretty high. Value for duty ($33.75 for a $200 package) + $5.50 or 2.5%...
Forum: Bulk Reef Supply 02-10-2008, 02:19 PM
Replies: 16
Views: 4,241
Posted By snarkys
really hit more miss with USPS tracking you may...

really hit more miss with USPS tracking you may get this and it may not update with anything until the day it arrives. So after receiving one of these it can be pretty unnerving when you don't get...
Forum: Bulk Reef Supply 02-04-2008, 07:02 PM
Replies: 3
Views: 1,538
Posted By snarkys
385 grams of calcium : )

385 grams of calcium : )
Forum: Bulk Reef Supply 02-04-2008, 06:27 PM
Replies: 3
Views: 1,538
Posted By snarkys
Yes the food grade stronger, you only need 2...

Yes the food grade stronger, you only need 2 cups. I think the flake is 2 1/2 cups. The heat also helps it dissolve faster : )
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