HimSelf |
07-06-2005 07:44 PM |
I wonder how many.....you know....
I wonder how many fish store owners and workers are on this forms and if they are trying to market their stores in a misleading way?
If you think about this bulletin board is a great place for word on mouth advertising and also is 100% target market for the pet stores.
I read the last post on J&L's live rock. I'm just unsure about that store. Last time I send my girl friend to J&L to pick up some supply for me (you know how hard it is to get the girl friend in the store :rolleyes: ) and they treated her like a dum ass and very bad customer service. I know that she does not know too much on fish tanks exept that I spend more time on my tank then her (that's what she says) and lots of money but still where is the friendly service?
I know that Big Al's is not the best place. With high price and they sale you things you don't need but their customer service is 5/5. Maybe that's why they are still in business?
My fav store would be OCEAN AQUATICS ( www.oceanaquatics.com) great price and also the service in the best in town! The first time I went there I must of called them 8 times since I was lost and they where very helpful. I also played dum but James there helped for a whole houre and I told him I'm not ready to buy any thing but he was still giving me 5/5 service. I tell you at that point I don't care if he over charged me $5 for a fish. I would of gived it to him even as a tip!
I think all those people that owns or works in the fish store have to understand that they are working in the SERVICE industry and this hobby is not cheat so we are spending big $$ so give us some respect and friendy service!
|