notice for concept customers who purchased speedwave dc pumps in the last 30days
 

with the very recent price drops on the speedwave line of dc water pumps , concept aquatics has decided to refund the price difference to our customers who purchased the water pump from us in the last 30 days.

the refund is only applicable for store credit and proof of purchase must be brought in to the store or emailed to myself before the refund is applied to your account.

this is only for customers who purchased the pumps between february 22nd / 2013 to march 23rd / 2013

the refund is for store credit only.

in order to recieve the refund you must concept aquatics with your proof of purchase.

denny@conceptaquariums.ca

store phone : (587) 323- 7360

concept aquariums
3650 19street NE
bay 8
calgary, Alberta

store hours : mon - fri : 11am to 4pm
sat - sun : 11am to 4pm


the new speedwave pricing is as follows:


speedwave 790 : $124.99
speedwave 1320 : $168.00
speedwave 2640 : $209.99



cheers

denny
concept aquariums

+1 talk about stepping up to the plate! That's taking care of your customers :)


Dan

Yeah you guys rock thx :)

Class move

What if I lost my receipt, but I know you have it in the system under my name?

this is why concept is the best store in town.

they have a candy counter too now.

And Denny is the best Denny I know.

Should of bought mine from Denny :cry:

Thanks everyone, both myself and Dave think it isn't fair for those who purchased recently, concept just wants to make sure our customers are looked at with the same service we would expect if we were in your shoes :)

We realize this type of pump is prob going to see many changes as it adapts to our system uses, we appreciate our customers business in wanting to try new products and so we will back them anyway we can.

Cheers everyone and again thanks for the kind words:)


Denny
concept aquatics

done i will go there just for this lol, anyways thats what i call good customer service, taking it up upon themselves to make sure the customer is satisfied

I don't have one of those, but must say you are doing something you don't have to, and something most business's wouldn't do... Great Job!!! This shows all of us that you have our best interests at heart, and appreciate the consumer.

Well Done!!! I free bump to promote a GREAT Calgary LFS.

No ****... Dave & Denny need to start teaching customer service lessons

Concept is my "go to" place in Calgary. Most of my equipment is from there.

And if they don't have it in stock, I will wait.

That's why I shop at Concept!!

Denny and Dave, take my refund and buy yourselves a beer.

just come in and i will take care of this for you


thanks dave

Nice work guys...that's why I shop there....