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-   -   Radions...ready to throw out the window (http://www.canreef.com/vbulletin/showthread.php?t=87250)

Coralgurl 06-16-2012 03:35 PM

Radions...ready to throw out the window
 
Does anyone else have problems with the programming or am I an idiot?? I reset the programming on my lights last weekend. Got rid of the clouds and lightening. I'm using one of Subman's profiles, have no other profiles set up but my lights do whatever they want. All week, before 8 am, they are blazing. It's almost 10 am sat and they aren't even on yet. Last night at midnight I thought I had a blue lightening storm as the 3 fixtures were flashing at different times.

I've checked for updates, nothing new, I've reset them. Schedule is to run from 11 am to 10 pm with sunrise/sunset set for hour intervals. I love the look of these and the lighting is great but so frustrated with the programming. Any suggestions?

Bblinks 06-16-2012 04:09 PM

Maybe you should shoot an email to ecotech marine for some info, no one is going to be better at explaining and diagnose your issues then the manufacture IMO. I know your frustration as I had a similar experience with my AI's but their customer service was really impressive. Good luck.

cale262 06-16-2012 04:18 PM

They're pretty easy to program....er, once you've done it. I hada similar issue whe I first received mine, it was a very simple solution to the point of almost being embarrassing but still I was getting increasingly frustrated, I simply did not click on the group to be programmed...

I'm assuming you have, but did you watch the programming video. If that doesn't help, set them back to factory setting.

Coralgurl 06-16-2012 04:29 PM

I know they should be easy to program.....:redface: I've reset to factory and started from scratch to see if this will set the way I want. I don't need to play with these, just trying get some consistency. I've gone through the video and manual....if this doesn't work will go to ecotech for help.
Thanks

reefbyremote 06-16-2012 11:03 PM

Another hint is to first plug in the usb without the ecotech software running. Then start the software. I had issues if I didn't do it in that order.

Nano 06-16-2012 11:05 PM

I say toss em and get SOLs ;) jk

subman 06-17-2012 02:44 AM

I am having issues with one of mine as well and I sent an email to ecotech and have to say their service is incredible. Give it a shot.

Coralgurl 06-17-2012 07:44 AM

Quote:

Originally Posted by subman (Post 724711)
I am having issues with one of mine as well and I sent an email to ecotech and have to say their service is incredible. Give it a shot.

I was out tonight when the lights shut down, will see what happens tomorrow with the programming.

I plug the USB in and have to click on the ecotech link to get it going so that's not a problem.

If this continues with the random lighting I will follow up with ecotech.

Coralgurl 06-17-2012 07:45 AM

Quote:

Originally Posted by Nano (Post 724683)
I say toss em and get SOLs ;) jk

Nope, not going to debate lights, just a bit frustrated...:mrgreen:

mexxedm 06-20-2012 06:26 AM

Try this...
 
1. Unplug the power. Important step.
2. Plug in USB to computer.
3. Reset it.
4. Reprogram or use natural mode.
5. Set the time.
6. Program it.
7. Unplug USB.
8. Wait for 3 mins.
9. Plug the power in.
10. Try it again.
Mine went dead. Yes, completely dead. These steps worked for me.

reefgirl189 06-20-2012 01:27 PM

I had the same problem. Turns out that after programming you need to switch modes. Press and hold the cycle button (middle button). This will switch modes for you and you should hopefully find that it switches from pre programmed modes to your new finely tuned one. Hope that makes sense.

Coralgurl 06-20-2012 01:56 PM

I emailed ecotech and they said the same thing, I just haven't had a chance to try this yet. Hopefully that's all it is.

Coralgurl 10-15-2012 12:24 AM

We were out of town this weekend, I got home and noticed my radions are clicking and flashing. So I think something is off with the programming.

First issue, start program, plug in light, show it's connected but the other 2 aren't. So, refresh device list, it finds them good to go. Reset programming, lights start clicking again, and the 2 lights are now disconnected again.

Next issue, I disconnect the USB, unplug all 3 lights, plug back in and my left light will not turn on. So I unplug at the base, plug all back in. Lights on base all show green, but the LEDs stay off.

Restart program, plug in, it shows the lights are all connected, but I the left light will not come on.

Any ideas?

SeaHorse_Fanatic 10-15-2012 01:39 AM

Sounds you got a lemon. Maybe check with Ecotech about getting them replaced?

Smudge 10-15-2012 01:48 AM

Is the fan working on the one that won't light?

Coralgurl 10-15-2012 01:51 AM

Fans are running on all 3. They are dusty, will pull them all down tomorrow and clean.

I've sent an email to ecotech as well.

Rice Reef 10-15-2012 01:52 AM

Quote:

Originally Posted by Coralgurl (Post 754877)
We were out of town this weekend, I got home and noticed my radions are clicking and flashing. So I think something is off with the programming.

First issue, start program, plug in light, show it's connected but the other 2 aren't. So, refresh device list, it finds them good to go. Reset programming, lights start clicking again, and the 2 lights are now disconnected again.

Next issue, I disconnect the USB, unplug all 3 lights, plug back in and my left light will not turn on. So I unplug at the base, plug all back in. Lights on base all show green, but the LEDs stay off.

Restart program, plug in, it shows the lights are all connected, but I the left light will not come on.

Any ideas?

Check the fan ans see if it is running. A few mths ago 1 of my lights was flashing, checked it out and the fan was not running. I had contacted Ecotech and they told me there has been quit a few issues with the fan stopping and causing the lights to flash. It needs to be replaced if that is the case... Contact the store you purchased from and also the distributor for that store. Ecotech will not replace it for you as it has to be replaced by the Cdn distributor. I had posted this issue a few months back Unser equip. , lights.

I know what you are going thru as I've been there... Good luck. :neutral:

Coralgurl 10-15-2012 02:12 AM

Quote:

Originally Posted by Rice Reef (Post 754905)
Check the fan ans see if it is running. A few mths ago 1 of my lights was flashing, checked it out and the fan was not running. I had contacted Ecotech and they told me there has been quit a few issues with the fan stopping and causing the lights to flash. It needs to be replaced if that is the case... Contact the store you purchased from and also the distributor for that store. Ecotech will not replace it for you as it has to be replaced by the Cdn distributor. I had posted this issue a few months back Unser equip. , lights.

I know what you are going thru as I've been there... Good luck. :neutral:

I read through your thread. The fans on mine are still going but not as strong. Hopefully ecotech responds tomorrow.

reefgirl189 10-15-2012 02:28 AM

If its any consolation I've had a radion issue this week as well. Turns out one of the power supplies just up and died on me. Didn't take long to diagnose this problem but its still frustrating as all hell. For the price of these lights I'm a bit disappointed. The p/s worked great for the few months I've had it, no warning at all that something was wrong and when I came home for lunch one day the radion was blinking on and off.

Thankfully Dave from Concept came to the rescue for me and is shipping me a replacement/loaner. I'm just glad that it was only one of the lights and not all three at the same time. Your situation sounds far more frustrating, sorry :(.

mrhasan 10-15-2012 02:57 AM

The title is so deceiving. I thought you were about to throw out the radions and I was planning to wait outside and grab them :redface::lol::mrgreen:

Sorry to hijack the thread :redface:

mike31154 10-15-2012 05:31 AM

Sorry I'm no help, but reading thru this I'm really beginning to appreciate my diy Led build with no bells & whistles. I run EcoTech pumps & am quite satisfied with their performance, but have always been a little leary of their LED lights. I think they may have rushed them to market in anticipation of less costly competition with similar features.

Coralgurl 10-15-2012 01:27 PM

And the weird thing today...the left light is now on this morning.:twised:

Douglas 10-15-2012 01:49 PM

Wow, what issues with those lights. I hope ecotech will help you out. Makes me question my disire to jump to LED.

Coralgurl 10-15-2012 02:01 PM

I like the LEDs but I am not such a fan of the radions anymore. For the amount you pay for them, you would expect much better performance, ease of programming and troubleshooting. I may consider selling them and going with something else. As far as ecotech's customer service, I've dealt with them in the past and they are great to work with, hopefully I hear back from them today!

Coralgurl 10-15-2012 08:51 PM

Spoke with Ecotech today. Figures there is something interferring with the 3 buttons on top of the unit. When I explained how my hanging fixture is set up, he thought that the metal bar on the top of the units may be causing the clicking and flashing. These buttons can be disabled in the programming, which I will do tonight. This makes a lot of sense now as it seemed at times, my programming would simply vanish and the lights would run their own program, ie, back to default.

Regarding the light not coming back on - the usb cable has to be completely unplugged from the light when unplugging the power. Its for surge protection of the fixture. I had unplugged the usb from my laptop, but left the cable hanging from the light.

The dust on the fans should not be a problem as they are designed for the environment they are in, but I am still going to wipe them down.

I guess I'm not selling these now...lol

reefgirl189 10-16-2012 03:18 PM

Sorry mrhasan, better luck next time ;)

Glad to hear things are getting back to normal around there Coralgurl.

subman 10-16-2012 03:25 PM

Good to hear! You know all the trouble I was having with mine came down to having the USB cable plugged in all the time. Now that I have it unplugged except to program they have been flawless. On a side note they are wayyy brighter than the AI Vegas

FishyFishy! 10-16-2012 03:27 PM

Sorry to hear of your troubles and hope it all works out for you!

BUT....if you do decide to throw them out the window... just send me a PM first so I can stand outside and catch them :lol:

mrhasan 10-16-2012 03:34 PM

Quote:

Originally Posted by reefgirl189 (Post 755256)
Sorry mrhasan, better luck next time ;)

Yah :cry:

Coralgurl 10-16-2012 04:35 PM

wow, the vultures start circling fast around here lol:mrgreen:

To be honest, the future of the tank is still being debated on the home front. I don't look at and go wow, I look at it and get very sad and frustrated. Don't get me wrong, the corals are doing fine, fish seem happy and growing. Working to get it to a year and then see what happens!

The Grizz 10-16-2012 09:22 PM

Do You want me to make you some new brackets that are opposite angle to the ones you have Sheena?

Coralgurl 10-16-2012 10:05 PM

Thanks Greg, I will disable the buttons tonight and see if that works. Bf had his laptop last night and was home late so I couldn't fix. Will get it done tonight, if this works then no need to change the brackets up!!

reefwars 10-16-2012 10:06 PM

Quote:

Originally Posted by The Grizz (Post 755344)
Do You want me to make you some new brackets that are opposite angle to the ones you have Sheena?

i need a hanger greg for mine!! when you coming to cow town next??:P:P

Coralgurl 10-16-2012 10:09 PM

Get Greg's stand! It'll look so sweet on your tank Denny. I have the kit if you still want it, but I think you'd be happier with a stand!!

Proteus 10-16-2012 10:13 PM

Yeah Greg built mine. It the bees knees

reefwars 10-16-2012 10:20 PM

Quote:

Originally Posted by Coralgurl (Post 755371)
Get Greg's stand! It'll look so sweet on your tank Denny. I have the kit if you still want it, but I think you'd be happier with a stand!!


stand or hanging bracket ??, cause i already have the stand lol sheena i still want your hanging kit its for my roomate:)


greg i need a bracket for 2 radions pls:)

Coralgurl 10-16-2012 10:25 PM

The light stand not tank stand lol!! Greg can fab one for you!!

The Grizz 10-16-2012 10:46 PM

Quote:

Originally Posted by Coralgurl (Post 755363)
Thanks Greg, I will disable the buttons tonight and see if that works. Bf had his laptop last night and was home late so I couldn't fix. Will get it done tonight, if this works then no need to change the brackets up!!

Ok but if needed I can swap yours out really easy just let me know.

Coralgurl 10-16-2012 11:52 PM

Quote:

Originally Posted by The Grizz (Post 755399)
Ok but if needed I can swap yours out really easy just let me know.

I will let you know if it needs the swap!! Thank you. According to Ecotech, disabling the buttons should do the job!

Coralgurl 10-23-2012 03:24 AM

I'm updating so in 6 months I'll remember the fix. I had disabled the buttons as instructed, but my left light was still not functioning properly. Tonight I unplugged everything again, reprogrammed and the left light would not light up. I separated the light from the group and reset to factory. Then added back to the group and reprogrammed. Finally, the lights are working as programmed. Will keep an eye on them to make sure nothing changes but looks like I finally got this figured out. :lol: next....controller.....:twised:


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