Fragalot!
 

Is there still issues with this place? I have read a lot of bad stuff on these guys but most of it being old. Any new updates? Thanks.

are we shootin for getting two threads closed today?.....ya pay your money, you take your chances(so Ive been told)...

^^ +1. I'm sure there would have been positive threads/posts if things have changed.

Im not trying for any thing but to find out whats the low down lol

Read,read,read...............the low down is in the print!! :)

Despite the bad press and what not, I have an order supposedly coming on Monday from them. Me and another couple guys thought it might be worth trying a small order and none of us have invested heavily in it so worst case scenario we're out a few bucks each. I'll update the thread when I see how it goes. From what I've been reading, us east coast guys have been having a bit more luck with it than you west-coasters!

I hope the mods will leave this thread open until we here how your order went.

what the heck.... :)

A group in Regina finally had things settled about a month ago after waiting many many months ( he was out of country at the time) This was for the most part a replacement order so I guess he deserves credit for that.The guy heading it up is like a dog with a bone and never gave up so that helped. I personally won't order again but I'm a very impatient person when it comes to customer service.

Thanks Brad, you the best :thumb:

If the order goes bad, kill the thread and ban the word fragalot :lol:

personaly im done with fragalot and he still owes some friends money from that last regina order.... but i have found a new place that does 10$ frags as well bayside corals has 10$ frags you just have to ask him about them

We all know the bad & ugly side of Fragalot so I really don't think we need to keep dragging it up, mods might just say 'enough' and close this thread. Let's all just wait and see what happens with nlreefguy's order as it will be a more up to date review.

Not bashing you Jeff so please don't take it that way my friend :biggrin:

no worries greg its all good

2 weeks ago some people from the reefaction forum placed a group order. they did receive the order on time but some pieces were missing. A refound was issued for these missing corals. Some of the people from the group were very happy with their purchase, some were not as happy.

You got to give it to Fragalot, they do have some amazing corals for cheap and a variety that is seen no where else. I placed an order twice. Was good the first time and the second time I had to cancel the order because it took too long to ship and I could not be there to receive the package.

From that first order, I still have some very beautiful duncan that are unique for their blue/purple color and some very beautiful eye of rae zoanthids. Nice place when it works but it is a bit risky. Never had a problem to get a refound from them though, so I personaly consider them honest.

Well, I might be one of the few, but I've never had an issue with Fragalot. I've never even had a frag DOA on me. I had a mini-tank crash that lost a bunch, but in three order (about 20 frags) no problems.

Couldn't disagree more. Ended up going through the BBB because he refused to return e-mail messages and phone calls. I'm not sure if he knew I could see what he told BBB, but it was very untrue. Was probably the most frustrating experience buying something for my tank that I have ever gone through and will never flush my money down the toilet again. 8 items were not included in the order and almost all the rest were DOA. He openly admitted to not including 5 items and screwing up on the shipping address which was the cause of the problem, but then wouldn't refund money or send replacements. BUYER BEWARE

Oh oh things are heat'in up.... Everyone sing along.....

Coz we got a great big convoy rockin' thru the night
Yeah we got a great big convoy aint she a beautiful sight
Come on and join our convoy aint nothin' gonna get in our way
We gonna roll this truckin' convoy across the Canreef board.
Convoy

The finger is gett'in close to the "closed button" lol

I think you are correct

Nope I hope that Brad will let this go until we see how the current order that was posted about turns out. I hope :biggrin:

There have been some very satisfied customers so that is a good thing.

CONVOY !!! One of my favorite truckin tunes :biggrin: anyone have a MP3 copy of it. :lol:

Personally I support the theory, buy what I can see. In saying this I support my LFS and people like Snappy/Coral Master, as I am able to go to his place directly.

Support the guys with the proven track record, usually they are also the sponsors on this forum. They have a vested interest to try and give good service, as they do pay to be on this board.

If someone has had more than a fair amount of negative press, then why bother?

Totally agree Rick, I to support Snappy, got some nice stuff from him just the other day. But sometimes you see something that you have never seen anywhere else and some of us don't have the luxury to take just a short drive around the city to shop. :biggrin:

hey guys, let's just keep the thread open until I get my order, eh? (or not!)

plus, us eastern Canadians don't have as many options as you guys do, s we're just trying to make do with what we have.

What you don't have the luxury? HEHE... Come on.... but you lurk around canreef 24/7. HEHE, just stirring the pot, so don't get mad at me.

Thanks guys for the input but as we don't have many places to go for salt stuff around here we have to rely on a lot of mail order even for the basic stuff etc. That is why I asked the question. Let's see what Monday brings and places do deserve a chance to redeem them selves don't you think?

For those who don't have the selection, maybe JL Aquatics also...

I personally never bought livestock from them, but buy quite a bit of supplies, even got my newest light fixture shipped from them. They are always fast and pricing is great. But as stated, I have never done livestock, but can vouch for their great service.

Sorry for the vent, and I was going to leave this thread alone, but when people come on here and try to say that this is a good honest vendor even though his track record is awefull, I couldn't keep my mouth shut. It was unfortunately a sponsor store on here that convinced me that Fragalot was a good business to deal with, so I gave it a try.

If we just let this play out and not try to be pro or con on this vendor, I imagine this thread might be left alone so people can see this person's experience.

Hmmm so if this order arrives and its all good thats redemption?? I would say yes if it was 10 different orders,to 10 different places.

So to play devils advocate............the writings on the wall,if you order you order but I don't think that if the order goes South that you should whine and complain about it. Its no different then our LFS people know,but still buy. So if your taking your chances take your lumps as well.

So true Pelle31 so true, I think every order is different and some have been good some bad and it really is not different then going to the LFS. You could buy something there and get it home and it dies.

It would be nice if some of the feed back would just be a simple 'bad experience' or 'good experience' with out the long drawn out rants that get threads closed.

I might try a small order in the summer just to get first had experience with them. I am ready have the e-mail addy and even a couple direct ph. # as well.

It may look like I am on 24/7 but really not. :razz: Computer and Ipad / iphone dont log me off so I dont have to remember my password. :lol:

And beside your here just as much as I am :razz:

Verse two!!!!

By the time we got into Tulsa town we had 85 trucks in all
But they's a roadblock up on the cloverleaf
And them bears 's wall to wall
Yeah them smokeys 's thick as bugs on a bumper
They even had a bear in the air
I says Callin' all trucks, this here's the Duck
We about to go a-huntin' bear

Maybe it is the way the situation was handled by you and Burc that made it all go bad. I dont know because I dont know you or him personally but some time all it take is a different approach to resolve bad situations. Not saying you handled or did anything wrong so please dont take it that way.

Hey wait a minute what the heck did I do so wrong that you are hunting me :razz:

lol I didn't write the lyrics.... we could sub in "mods" ??

Well, I tried to be as nice and polite as possible. I knew the rep and thought maybe people were too impatient or impolite with him and then he just does nothing. I followed up with him by e-mail and phone once a week for 4 months with no response from him until I went to BBB, and that resolved nothing. I sometimes wonder if I had been a complete a$$ if I maybe would have gotten some service, but that isn't the way I handle situations.

has anyone used oceansdirect.ca ? They also have $10 frags- not as much variety as fragalot, but if they actually ship..? Might be another option for those not near a LFS.

if anyone in Vancouver is placing an order (anywhere!), I'm looking for a sun coral.. so I'd be happy to share shipping :)

You may want to PM borderjumper about her recent experience with these guys...

NO NO NO dont anger the gods........I mean MODS:lol:

some time that is the way to handle things by being a complete a$$ and sometime it isn't, it's a crap shoot just like this hobby :lol:

Well that,s fine and I would do to if they did have the selection that fragalot have, but unfortunatly none of the reputable online resseller of coral has a good selection of rare zoanthids. Face it, where can we buy deep water zoanthids?

give me just one?