Computer gurus, help with email?
 

OK, I have my email accts set up to be checked with Windows mail, and all works great at home, and everywhere basically. But, I get into this new camp here, Albian Village, and I can't check email via Windows mail. Keeps coming up with a error
It's a LAN connection, seems really fast, and I have not seen any web restrictions. I can check it by logging into the site manually, but that's a PITA. Anyone have any idea's? People I ask around here, no one has a clue. I havn't found any IT guys

Dan. It looks to me as though the local isp is not allowing other smtp servers. Telus is that way. Find out who provides their internet and change your smtp settings accordingly.

Also, turn off the Norton/McAfee firewall as well as incoming and outgoing
e-mail scanning

Hope that helps

Glenn Freeman
www.myTechno-weenie.com

Ya I think it must be someting with the provider here. Is there a way to tell providers? I don't have firewalls or antivirus so I know it's not that

Re: Computer gurus, help with email?
 

+1 to what Glenn said. Most ISPs won't allow SMTP access outside of their own SMTP mail servers. It's a spam blocking thing. Telus, Shaw and many others do it this way.

Not alot you can do other than access your mail via a web interface and send it that way.

well that SUX good thing I aint paying for it. I would be(am) choked!

I think I am behind a Proxy server? doing some reading and online search said I was behind a proxy. I guess this would be something the complex administration set up?

I changed my outgoing mail to port 587, that works, I can send, but not receive emails. damn IT peeps LOL

See if you can change the port from 25, to port 26.

It's very common for ISPs to block using port 25 other than their own (ie; shaw email will work on port 25, but my webhosting will not work on port 25.) As a fix, more and more web hosting companies have port 25 and 26 open.

Glenn is most likely right.

Telus, Shaw and other big ISP's block port 25 (SMTP). See if the company that has your domain offers an alternative IP. I am a hosting company myself, and I offer port 587 as the alternate to my customers for smtp connections, which the ISP's do not block.

If they do offer this, then change the port for smtp and setup authentication to use the POP3 username and Password, you should be good to go, and never have to change it again.

Good luck!

When I was in Albian they had it blocked so you could'nt do that. I had to open up a gmail account. They also had it blocked for online gaming. Sucks for gamers.

Not what I wanted to hear Dang!

When you are at camp, you are using their internet access right?

find out from one of the supervisors, or admins what their stmp server is.

You can use it for outgoing mail still, you just need to change the stmp to their domain.

Like using 'free' internet at a cafe or airport, you can recieve mail, just can't send it.

When I use my Bell cellular modem, I have to use like stmp.1bell.com to send emails through my actual domain at blueworld. Even at home, I have to use stmp.shaw.ca instead of stmp.blueworldaquatic.com.


only other option is to use webmail.

What ISP are you using.

Ken <= fish is not my only company :mrgreen:

I use netfirms for my Web hosting and email. I changed Windows mail to SMTP port 587 and I can send mail, but no receive. I have to log onto webmail.netfirms to check my mail. Just sux because I keep all my important emails on my computer, adn if I have to log onto webmail, I can't keep them. Well, not very easily. This just a PITA really

Did you try port 26?

OK, Easy fix
 

No, it's not a proxy issue at all. Usually most ISP do block all smtp access but their own. However -- note it is a SSL connection on 110 that you are tring to use and not un-secure smtp over port 25 (Yes, I am a smtp guru).
Port 25 blocked, and 110 sometime. The secure port you changed to is rarely blocked due to by standard it required authentication to use, and is unlikely to be spam.

Sending and receiving email are two completely different things. Normally the POP and IMAP ports are never blocked by the ISP, and you shouldn't need to change them.

Options, from easiest to hardest -- use Webmail (sounds like you don't have it as it is your own domain), use SSL (secure) services for both SMTP and IMAP, You could setup a VPN back to a "home" system, or even just use putty/ssh to create a temporary tunnel from a location that you can get to your SMTP server.

Or course, you can always find your IP address, check it against ARNIS Whois database to see who own the IP range, then lookup their smtp server.

telus == smtp.telus.net
shaw smtp.shaw.ca

disclaimer: Yes, I admin a lot of large SMTP servers :)

port 26 doesn't work, selecting SSL doesn't work. so I guess I'm SOL