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-   -   Canreef Site down? (http://www.canreef.com/vbulletin/showthread.php?t=62065)

fencer 03-09-2010 07:04 AM

Canreef Site down?
 
Has anybody been experiencing website access problems in the last few days?

G1GY 03-09-2010 08:12 AM

I've had problems the last few days also. I use firefox and every now and again I can get on with IE and not with firefox.

pelle31 03-09-2010 12:04 PM

I have. Its hit or miss if I get on or not. What I do is reset my modem and clean the files off the PC. Sometimes it works sometimes it doesn`t. When I do get on I don`t close the window and it stays up.

foreveringlass 03-09-2010 01:11 PM

Quote:

Originally Posted by G1GY (Post 499813)
I've had problems the last few days also. I use firefox and every now and again I can get on with IE and not with firefox.

I am the opposite! IE is useless in my house for this site!

MitchM 03-09-2010 02:16 PM

If I type in www.canreef.com, I sometimes get the error "cannot find server", but if I type in http://216.187.96.54/modules/Active_Topics/index.php,
I always connect.

(I don't actually type that in, but I have bookmarked it)

Mitch

noirsphynx 03-09-2010 02:18 PM

Same here, hit and miss.

globaldesigns 03-09-2010 03:58 PM

Quote:

Originally Posted by MitchM (Post 499829)
If I type in www.canreef.com, I sometimes get the error "cannot find server", but if I type in http://216.187.96.54/modules/Active_Topics/index.php,
I always connect.

(I don't actually type that in, but I have bookmarked it)

Mitch

Mitch,

This is an indication that there are DNS server issues, or the DNS servers are down. All domains run on top of an actual IP address, however not all websites have their own unique IP. Most sites out there are on virtual hosting, which means they share the ip address and then it is up to the web server to determine where to go based on the domain name. So in that case using an IP address like you do above would not work.

I have also noticed canreef up and down quite a bit. Guys if you need help let me know, this is what I do for a living.

globaldesigns 03-09-2010 03:58 PM

Quote:

Originally Posted by foreveringlass (Post 499820)
I am the opposite! IE is useless in my house for this site!

I use IE, without issues... Maybe something to do with your settings?

fencer 03-09-2010 04:49 PM

I have the problem at home only. It happens on both computer using IE and Firefox

christyf5 03-09-2010 04:59 PM

I think Titus knows what is going on, at least he did the last time it was down for a length of time. Every night the site goes off line for a few minutes for maintenance (very early in the morning 4am I think) but for some reason whatever makes it go "back online" doesn't happen so it stays offline until it either gets resolved or someone manually does it. I'll let Titus know its happening again.

fencer 03-09-2010 05:02 PM

Thanks Christy....somebodys not paying the gas bill:lol:

christyf5 03-09-2010 05:04 PM

Oh the bill is being paid, they just aren't giving us the gas :razz:

Doug 03-09-2010 05:09 PM

Works very well on Safari.

:lol:

:lol:

:lol:

sphelps 03-09-2010 05:12 PM

Quote:

Originally Posted by Doug (Post 499890)
Works very well on Safari.

:lol:

:lol:

:lol:

Not for me, I have the occasional problem with safari on my iphone but no issues with firefox on my other computers.

Funky_Fish14 03-09-2010 06:30 PM

Quote:

Originally Posted by Doug (Post 499890)
Works very well on Safari.

:lol:

:lol:

:lol:

Yep, same here :razz:


Quote:

Originally Posted by sphelps (Post 499892)
Not for me, I have the occasional problem with safari on my iphone.

Therein lies the problem :lol:


I dont get any problems on my PCs either though. Mac or PC, safari, firefox or IE, even safari FOR PC, i've been getting on no problems lately.

MitchM 03-09-2010 06:54 PM

Quote:

Originally Posted by Doug (Post 499890)
Works very well on Safari.

:lol:

:lol:

:lol:


Oh, oh...Doug could be turning into a fanboy....:lol:


I almost went there once...now it's just a quiet air of superiority....:lol::lol:

Mitch

Parker 03-09-2010 06:57 PM

No issues here, Firefox @ Home and IE @ Work

fencer 03-09-2010 07:04 PM

Maybe I should delete my cookies

fishoholic 03-09-2010 07:29 PM

I haven't had any problems at work or at home. I have a mac at home but a pc at work.

muck 03-09-2010 07:43 PM

I like cookies...

sphelps 03-09-2010 07:44 PM

Quote:

Originally Posted by Funky_Fish14 (Post 499911)
Therein lies the problem :lol:

What's wrong with IPhones? Jealous?

fencer 03-10-2010 12:32 AM

The answer is to delete all your cookies and history

Funky_Fish14 03-10-2010 05:43 AM

Quote:

Originally Posted by sphelps (Post 499935)
What's wrong with IPhones? Jealous?

Nothing :razz: Just that an Iphone does not exactly have the horsepower to run Safari as well as a computer, haha. I have an Ipod & Macbook Pro so im not against Apple! But I love my blackberry storm (full touchscreen), some features about it I like more than the Iphone. I wouldnt use alot of the silly apps for it, lol.

Funky_Fish14 03-10-2010 05:44 AM

Quote:

Originally Posted by fencer (Post 500036)
The answer is to delete all your cookies and history

Boy, that would solve a bundle of world problems... deleting cookies = less weight problems... deleting history = less tragedy/mistakes... :lol:

titus 03-10-2010 02:10 PM

Hello,

Recently we did have three outages and statistically speaking it's a bit more frequent than usual. The first one occurred on 15 Nov 09, the second one on 20 Feb 10 for half a day, and the last occurred on morning of 8 Mar 10 before most people wakes up.

The first one was due to our web server locking up server resources, an extremely rare situation. If this happens again, I may as well go try the lottery. The second one was not recovered in time due to me missing my alert e-mail on that day. The third one I have caught it while I was trying to access the site.

Aside from these dates, there have been none. A monitoring agent checks the web server every 2 minutes and if there's a problem in retrieving web pages amongst other things, I get an alert e-mail, and the agent will attempt to restart the web server. There was indeed a bug with the agent under some situations. I have updated it on 8 Mar 10, and am planning to release a better one 2H 10.

Christy also mentioned about a daily outage occurring at around 4-5am EST depending its winter or summer. This happens during our daily maintenance and is expected. The outage should last for less than 5 minutes.

As for the IE vs Safari issue, this would be a local problem out of our control as I've accessed the site through many different locations using either browser just fine.

As for being able to use IP but not via domain name, that has to do with DNS server look up as mentioned. Since we're on fixed IP, that would imply an issue with the DNS servers used local to your geographical area. Next time this happens open your command prompt and type in "tracert www.canreef.com" to see where it's stuck. You may then report this to your ISP.

Titus

noirsphynx 03-18-2010 09:28 PM

Quote:

Originally Posted by Doug (Post 499890)
Works very well on Safari.

Not for me. Still a daily problem even if I empty my cache and reset it. Frustrating!!

pelle31 03-18-2010 09:43 PM

Quote:

Originally Posted by noirsphynx (Post 503175)
Not for me. Still a daily problem even if I empty my cache and reset it. Frustrating!!

Same here as well. Once I actually get connected I can stay on for a dozen or so refreshes
but sooner rather then later the page won't load. Then I gotta go through the rigga morrow
of getting the page back up. I usually can get back on with my Laptop but my Desktop
I don't even bother trying anymore.

Doug 03-18-2010 10:28 PM

Quote:

Originally Posted by noirsphynx (Post 503175)
Not for me. Still a daily problem even if I empty my cache and reset it. Frustrating!!


Thats strange. It loads no problems for me. I remember having a problem with Firefox once but never Explorer or now with Safari. The link I had on Firefox was an old one or something. I,m not the best with computers, so not much else I can help with.

Carmen 03-19-2010 12:50 AM

I am having issues as well with my desktop.

blacknife 03-19-2010 02:42 AM

ive been having problems too, hah perhaps it is with the dns records on your isp. i am with telus and have problems about 2/3 of the time getting on lately

titus 03-19-2010 03:00 AM

Hello,

Guys if you have problem loading the site. Can you please do the following:
1) Open a command prompt
2) Type tracert www.canreef.com
3) Copy and paste the output here

Titus

pelle31 03-19-2010 03:23 AM

Here ya go
http://img.photobucket.com/albums/v61/pelle31/CMP.jpg

globaldesigns 03-19-2010 03:46 AM

That trace route looks like a problem with your ISP... 192.168 subnets are internal to local networks, next you should of seen it go to your ISP IP assigned to your computer and make its way through the net to canreef.

So I am thinking you were having ISP issues or routing issues through your ISP. If others were having problems, who is your ISP. I am thinking that if you guys post your ISP, you will find a commonality.

pelle31 03-19-2010 03:48 AM

I'm on Telus. But why can I get on with my Laptop and not the desktop?

Murminator 03-19-2010 04:09 AM

Some vbulletin boards got hit by a hacker earlier in the week dunno if here got hit too. This is 1 of guys hit couple other sites I work on.

Site hacker name: shoke
logged in from ip: 124.217.254.157
march 12 at 2:29

from Malaysia
ISP:
PIRADIUS NET


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