Telus TV
 

Any customers on here? What do you think of it. We are seriously looking at it for three reasons, three months free, $30 less a month than BellXpressvu, and they include 2 digital box rentals.

imo cant be good as cable never tried it but a phone line for tv? im skeptical

My friend using it ....seems like no problem.....

Its so slow...I used it at my cousin's place for 10 days while I house sat. The guide is so slow to come up and respond. Picture, reception, etc. was fine, but the speed at which the guide and its applicable features moved just ruined it for me. She and her husband ended up returning their boxes and returning to shaw for their cable needs.

I hate Bell but their service works more often than my Telus phone. The phones have been blanked out in at least a 30 square mile block since early this morning. I sure wish that would happen in a city, betcha they'd fix it. FAST.

Thanks guys ! :biggrin: I suspected....

Could be the one phone is just a little better than the other. Telus and Bell piggyback networks with one and other. Unless that's changed recently.

Deb, the biggest drawback that I found when I concidered Telus tv, was that you can only have 2 rigs per houseold at this point. You can't even buy more if you wanted to. The system only supports a max of 2 per home at this point.

That would leave me with 4 tv's on peasant vision.:cry:

LOL, that's hilarious Gary ! If I had 6 Tv's I probably wouldn't be wondering about a more economical plan....bwhahahahah ! :lol:

I had Telus TV at my old place it was ok digital service. I did'nt have any real issues. I have a HD PVR now with shaw and it acts up more the the telus box did. My old room mate has Telus also and he thinks it's ok, but he was telling me that Telus only has like 2 techs for the whole city.. Mind you not a lot of people using the system yet.

Telus.....hmmm, isn't that the same company that brought us the 15 cent per incoming text message charge, including the spam they send?? I swear, after my contract expires for my current cell phone, I will NEVER have another ANYTHING from Telus! Their rates suck, their plans suck and their customer service sucks!

I have a cell phone with no camera or any of that fancy stuff that I just keep in my purse for emergencies, or to call the significant other (our phones are linked). Every single time I pick it up it has three or four messages from spammers. If they charge me ONE FREAKING CENT for spam I will smash the cell phone with a hammer and never get another one. That is ridiculous.

Wouldn't go as far as saying Telus will create spam but at 0.15 can't seeing them discouraging it.

Ha - at least half the spam I receive is from Telus trying to sell me more products or services.

My contract is up in december and i think i will tell telus to kiss something and go with another company lol.

My next phone will be an unlocked phone of some kind, and I will go with whatever provider offers the best deal, with no contract.

The text message charge is only for people that have no text package. They have always charged for outgoing texts but never incoming......so if you have a unlimited text package or whatever....your not charged .....I have never received a text spam from anyone....

The only spam text messages I get are from Telus and Rogers.

Good now, but not if it get's popular
 

Hi,

I have several friends with Telus TV and they have never complained. I was talking to our IT 'guy' at work and he explained to me the issue with bandwidth. Cable companies seem to be spending a lot more on developing their infrastructure than phone companies. (His opinion, I don't know if it is fact or not) If that is the case, the more people that use the service in a community, the more bandwidth it will eat up from the system - the same argument they make about why you shouldn't go with a cable internet connection. The limited bandwidth and 2 TV boxes per house is their way of delaying the inevitable. If it gets too popular, the system will crash if it isn't updated.

So, if it works for you, enjoy it. (And tell all your neighbors that it is lousy!) I'm sticking with the cable company...

Well, I finally got my Telus TV installed today.

My installer works for Telus & is NOT a contractor, so that was a huge plus. He's been doing this for 29 years, so he's very experienced. Great guy, easy to talk to & willing to set up everything the way I wanted it. (ie. now I can run a line out to the deck in the back & watch TV in the summer outside)

Tested the speed & I'm gettin 11 mbs on the high speed internet consistently. Woohoo.

Can't wait to use my free PVR.

I got to watch the Canadians destroy the Russians in High Def, as well as Cdn women win Gold & Silver in Bobsledding & Silver in Speedskating Relay.

Awesome. Very, very happy that I made the switch so far.

I'll still be saving close to $700 over the next year over my Shaw bill.

I now have highspeed wireless internet for my wife and her 11 mbs will NOT slow down my own internet connection.

And after they come disconnect & pick up their equipment, I won't have to deal with those liars at Shaw. This whole situation has really soured me on Shaw.

Can't wait until I can bundle my Telus Mobility & Telus internet/tv/digital phone together & save even more.

Anthony

Telus has only been doing this version of their TV for the last 8-10 months so he is not as expierionced as you thing. IPTV is a whole new ball game I worked fro MTS in Winnipeg and installed their TV. MTS TV is different and is a better product one reciever can conect as many TV's as you want but you can only watch different programming on 3 for the TV's at the same time wireless removes you do not have to be in the same room to change chanels.

Telus TV can only have 2 boxes working at one time because they work on the ADSL network and have to be hardwired to the router that is installed. When I worked at Telus in Edmonton I was one of the first 7 to start getting the training for Telus TV but the union put a stop to Telus TV. Telus TV could be a better produce if they used the Fiber that us contractors have put in and go with active filters run a net drop to the house and then you could have as many TV's as you want on the system. Telus did this in Edmonton and Calgary back in 1995-2000 then Entwhistle scrapted the project. Apparently there was alot of people that were mad over that as the end product was way better than what Shaw had. I even believe that there was one customer that wanted to buy the system off Telus. Telus said no and it sat. I do believe the headend equipment in Edmonton and Calgary are now being used for the new Telus TV project. Telus borrowed one of theguys That Built the head end in Winnipeg to build one in BC. I wish Telus all the best with this project because it can open alot of technical areas for the future.

Telus statalite is supose to be great and is a better deal than what Bell gives and yes Telus and Bell are teamed up on these projects they signed contracts last year.

Bill

Not sure on telus but sasktel probably runs a similar system, appears to come through the phone line but I believe it's actually fiber-optics and then cat5 through the home. With current setups in older neighborhoods service is slow but as things get upgraded it's suppose to be way faster than coax cable. They say it's the future but it's still new technology. Not sure how much truth there is to that but that's what the install guys keep saying.

However sasktel sucks! Crappy PVR box, service always crashes, and internet is substantially slower than promised. Cost isn't exactly that great either. Plan on ditching the whole system in the short future. Shaw however isn't much better IMO.

My friend tried it because it was free to start. He is an audiophile, he returned it quite quickly, said it was junk. Said Shaw had a better picture.

Personally I don't have it. One of my good friends works for Telus, installing this stuff. Of course he has it... It looks good to me when I am over there.

Sask Tel uses a similar system as Telus they are testing the fiber to a active filter at present. Thier system works better than the one Telus is using, Telus was going to go with the same system you can have up to 3 TV's with Sack Tel I believe I'll check on that and up date.

Bill

There is nothing wrong with Telus TV the quality is just as good as Shaw and no worse than Shaw. They both use digital systems so there is no real difference in picture quality comming out of the converter box. The TV it self may interprit the signal differently and produce a pricture that is different. When I was installing MTS TV we had to setup the picture controls on alot of the TV's as the were out a bit as the TV was interpriting the signal it was getting differently from the other provider.

Bill

If telus runs there tv setup like there phone set up run fast and hard. I will never have another telus product as long as I live excluding a cell phone and if shaw gets into the cell market I will switch that also. but that is because of some underhanded things telus did to me about 10 years ago. one thing I do not like about Telus is there is no such thing as free. if you have a problem you pay for the service call, where with shaw it is all free. I just had shaw over in the fall. they did 3 calls, one to hook up my services, one to rewire my whole house and one to replace the wire from the road to my house. what did it cost me.. nothing. the only reason these things needed to be done is it was original 40 year old wires in my house as the previous owners only had basic cable so there were no problems. I come along and get HD digital cable, internet and shaw phone so some upgrading was required. last time I had tellus out to fix something they charged me 120 for a 1 hour service call.

Steve

Actually Shaw is not completely digital. Some of there channels are still analog, and if you cancel or reactivate them, they still have to go to the box outside your house/neighbourhood to actual remove the filter from the line, or add it if you cancel. I know this from experience.

These analog channels run through the digital cable box, but are not digital sound or picture.

ya thats your tear 1, 2 and 3. all the rest are digital or HD it would be stupid to go 100% digital as if some one only wants tear 1,2 and 3 they don't need a special box so all they need is there tv and they are good to go. so only 1 remote, and 1 piece of equipment to run. I know from the elderly inlaws this was a saviour as I had to explain about 3 times a week how to use the VCR/DVD but never had to explain how to watch tv.

Steve

True enough, makes sense. What I hate is that they market all digital in true fact it isn't. I have Shaw, but I do love my FTA (Free to Air), all the Dish Network Digital channels I want.

except when they go down....

I was going to get one but then they were down for almost a year, then equipment changed and there up, then there down again and so on..

Steve

Actually my box was up for over a year straight, it went down just before xmas for about 3 weeks. Dish Network created a good ECM to take down FTA, but after 3 weeks it has been up flawlessly.

All I can say is that it works well for me, much more stable than the days of DTV and cards. I am a programmer so use to program those cards and systems.

There is always a chance it will go down, but I can tell you I have had my moneys worth and it is far superior to any Canadian TV Provider.

Don't go with telus tv. I had it for a while and had nothing but trouble.

We just moved and canceled everything to do with telus. Were going to go with shaw this time around.

FTA is not Dish Network it is different and you can pickup any and all satilites that transmite in the C band or K band. In Winnipeg a friend of mine uses a older Bell dish as they were in the C band. If you change satalites you do hae to download the decoding program for that satilite off the new. FTA is the way to go if you have extra money the better decoder boxes cost a couple hundred theb theres the different LNB's you can buy they cost about 50 each With FTA buy the best you can get.

Telus is alright I have not had any troubles they just charge to much as far as I am concerned. Shaws little Pasive repeater out side your house is just that they use 2 different filter on it a band pass and a digital filter. They use to use a third filter which was also a band pass but was only for the basic chanels.Only shaws basic chanels or analog everything else is digital to the box they are working on changing it so all chanels are digital. The company that I was layed off rom was doing testing for this up grade.

In the end it is all up to the individual customers prefference and how they precive the service they get. In Winnipeg MTS also sack Tel is kicking Shaws but when it come to TV and Telephone but they are different companies one is still goverment owned the other just got into TV faster than Shaw got into Telephone and MTS TV is supierior.

Bill

From what I understand, anytime you have a cable feed coming into your house that feeds both internet and tv, it will slow down both processes. With that in mind, I was a customer of Telus for both internet and tv, but couldn't get fast speeds on my internet which drove me crazy. My friend informed me that Telus has a ridiculously bad history of moving too much of your allotted bandwidth to feed to your tv, and cutting it away from your internet, rather than just giving you alot for each function. I've switched to Shaw, for both services, and couldn't be happier!!!! Anytime you use HD services, they obviously take up alot of your bandwidth as well.

You see with Telus there are many things that will afect your speeds that you get the first and formost ofender is how far you are from the box that is feeding your house. Telus has problems with their internet not for this reason they don't have enough bandwidth to feeding their conection to the internet. Telus has to install more chastas I think that is how you spell it anyways it is a piece of equipment that pops you onto the internet after the gateway. Yes all Telus equipment sits behind a firewall and Shaws does not that is why I use Telus a bit more secure. If you do on line banking or make purchases over the internet with Shaw it is very posible for your information to be duplicated while you are making that transaction. I did an install in Leduc Albert for a guy that was using Shaw he was run an ani-virus scan and in the time he went to the shopping store and back his entire hard drive was downloaded by someone. He had to change all his bank accounts and cancel his credit card and have new ones sent out. He found out that who ever did it had tried to use his credit card and access his on line bankig info after he had canceled them.

I believe it is consumer beware out there and that is why there are so many programs for firewalls and security.

Bill

I suspect he is telling you a story on that one. yes they can get info, but it is very hard and if your running any anti virius at all it is unlikely. if you have a firewall then that is another hurdle. also online banking ect is 128bit encription, it is going to take a super computer a week to break that, so unless a group is specificly targiting you not to much to worry about there.

Shaw also has firewall, anti virius and e-mail filters you chose to use them or not. telus internet is slow unless you are close to where they have there main equipment, the farther away the slower it is. in outlining comunities it is almost painfull.

Steve

I have Telus TV too, we've been with them for a little over a year now with no issues at all. We have three TVs, each with its own box. The downside is that to get the third set, we had to pass on HD. It does depend on the signal strength at your house too, ours is very strong according to the installer who set it up.

I have an aquaintance who is a director with Telus in Networking. He indicated that Telus will soon be able to supply as many as six boxes and HD to a customer. His timeline for this to start rolling out was very soon, likely February or March. He indicated that current customers would be getting the upgrades first.

Yup, they just installed the fibre optics system in my neighbourhood & started the new protocol this month. I can run up to 6 TVs now, not 2 and it doesn't affect my internet speed. Getting 11 mbs on my computer & my wife's laptop (wirelessly) as well. The installer even ran an extra long line to my back so if we ever want to hang out on the deck to let Felicia play in the backyard while we watch tv or surf the net, no problem. And more computers using our connection will NOT slow down my internet speed, so I'm happy.

With Shaw, my internet speed fluctuated constantly, depending on time of day (ie. around 3pm it was superslow).

I now have far more channels, excellent HD sports coverage to watch the Olympics, a free PVR, faster internet, wireless internet for Irene, same digital phone service, ability to watch HD tv out back & will still save about $700 this year.

I know that the earlier Telus TV service was crap. They tried to go too fast before their system was fully up to speed & they used crappy contractors who screwed things up & POed alot of customers.

I tested the internet speed & watched Telus TV at a friend's place first before switching. My internet is almost 4 times faster and so I'm a happy camper so far.

Anthony

this was alittle while ago about 6 years ago but anyways if you do not keep your ani-virus program up to date then guess what there is no way you can detect all viruses also there is no ani-virus program out there that will 100% of the viruses that is why i run 2 anti-virus program simotainusly. Fire walls are only as good as the person that sets them up if you leave anything open it leaves away for others to hack in. I had a very good firewall that had a sandbox incorperated in to it. I found at least once a month someone wouldget by the fire wall and then get stuck in the sandbox. A sandbox works by throwing endless passwords at an intruder cink of like a dog chasing his own tail around. I had one guy in there for over an hour trying to hackin, relentless if nothing else. then the company that I got that product from sold out and stopped providing security software for the home user, now all of the gateway and chastas equipment and WAN use thier software.

Bill

Actually Telus TV just launched Microsoft Mediaroom
Record shows from up to six TVs in the home with a single Personal Video Recorder (PVR)
Watch and record three programs simultaneously, with up to two in High Definition (HD)
Replay, pause, fast forward and rewind recorded shows on any TV in the home
Connect TELUS TV on up to six TVs
Experience picture-in-picture channel browsing and instant channel changes
Plan TV viewing easily and quickly with the new Interactive Programming Guide
Combine High Speed Plus with our new TELUS TV service and surf twice as fast as with regular High Speed

I have Telus Satellite TV which is same a Bell ExpressVu, yes Bell and Telus partnered up on this and the 3G+ cellular network

Telus did try and buy Bell canada last summer and CRTC said they could not as they would become a monopily anyway in The cell service world now there are a couple othe cell service providers out there they will be making anouther play at buying Bell canada. As far as hacking a friend of my departed brother was one of the first in Canada to offer security program evaluating to corporations. He would charge a yearly flate rate and hack thier system tell them what they needed to do to improve on what they had for security software. he built a program called gone in sixty seconds. It did most of the work in the begining. Now he has become a recluse as he hates big corporations as you are just a number to them. He has moved to Whitehorse with his family and is enjoying retirement. Yes hacking is hard but there are alot of people out there that do it just to see what they can get off a persons computer. With Shaws internet system you are sharing a hub with other computers it maynot be as bad as it once was but you still share your network with others. A shared network makes it easer for some one to hack your computer you can do a IP tracerout to determin if others are on a network with you. its not as hard to hack as some believe. Nortons security software is one of the most sold software packages but is is also one of the easer to hack because most people don't know how to set it up properly. Alot of univercities in the satates use it and they get hacked constanly. Good thing student records and test and such are on a seporate network.

Bill