| Bblinks |
01-10-2012 10:02 PM |
Just want to give a little update on the tank. Few issues has surfaced. I had a brand new Dart pump which was purchased through BRS, unfortunately it was over milled and it had 2 tiny pin holes on the head unit which caused it to leak. Upon contacting Chris Reefflo he promptly sent out a replacement piece for me. Chris was a pleasure to deal with and even though it was during the holiday season and Reefflo was closed during that week he still answered my emails. It's companies like that who stands behind there products and are willing to take care there customers regardless of before or after sale which gives me the confidence to purchase another product from Reefflo or refer it to another reefer. I did use 2 part epoxy to seal it for the time being, besides that the pump was a bit loud when I first fired up but has since quite down a fair bit I am very happy with the performance.
Here are some pictures of defective part.
http://i1088.photobucket.com/albums/...s/a1b89d0f.jpg
2 wet spots is where the pin holes are.
Second issue was with AI lights, out of the 9 I got, one of them doesn't want to be controlled. I tried a few different methods, even plugged the unit straight into the controller and it still doesn't dim. I called the LFS where I purchased the units from but turned out I had to contact AI direct. I have to say its rather annoying that you as a customer have to deal with the manufacture direct but in the end it was again a positive experience out of a bad situation. In defence of the LFS, they did email there supplier and that was the answer he got back from him to contact AI direct. So I emailed AI and was promptly replied. AI told me that it could be a cold weld on the chip, they apologized about the inconvenience, the new part will be shiped out the very same day.
I did take the AI apart just to see what it looks like. Not much to it really.
http://i1088.photobucket.com/albums/...s/fc3306d0.jpg |
