16 pages in 2 days... :twised: That's crazy!

It seems pretty obvious at this point what needs to be done, it was a good idea with potential but I fail to see how somewhat random votes from every Joe Smoe being a customer or not represents a vendors reputation. This is certainly not how I want my business represented. I don't have anything to hide but I don't want to feel the need to suck up to ever member on the site either.

Word of mouth travels, and I think people could easily find out what they needed to know before this system was implemented. If someone what's feedback all they have to do is ask.

Excuse me sir, do you have any Grey Poupon?
http://blogs.mddailyrecord.com/onthe...greypoupon.jpg

Sorry, I,m missing this dandy "DISCUSSION". Seems I,m a bit busy. Gee, we have a life. :lol:

Was kind of my thoughts to Brad, but as Christy has put so much work into it and wishes to try another way, I ok with that.

I for one, never understood the need for vendor reviews. This is an aquarium board, "HOBBY". Since when the heck did we become responsible for retailers, regardless if they sponsor the board or not.

They sponsor to advertise, like all business does. It does not make Canreef or any other boards, responsible for any one particular stores business practice.

Anyways, right or wrong, thats my thoughts. Look at this mess now, because we tried to make it better. :sad:

Either way will not please everyone. Nowhere, on any public board. Period.

I thought it was pretty informative, even in that the polls pretty much echoed what I've read and what you'd expect people to say about the stores.

For the stores that pulled out, I don't know. I guess they think they are perfect. :lol:

I agree and think feedback is a good idea because it is informative.

I doubt it.. probably just want to know why they're not perfect. I don't think most people have a problem with constructive criticisms... but a bad vote on an anonymous poll is just criticism on the vendor side, and is still not as constructive as it could be for the buyers.

Can anyone tell I had a slow day at the office? :biggrin:

I think it's going on 4 years since I was welcomed to Canreef!!:lol:

Hey I recently saw a signature on another forum I quite liked and it went something like:
"Let's work to stop Global Whining"


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Yes, mind you thanks my slow day at the office was a little better because of your posts.
Levi

While I hardly consider myself a store, I am a sponsor, and I think your comment below is short sighted. This thread is a useful and perhaps something that will improve this site for everyone. I hope you were joking....perhaps suggested by the :lol:

I never understood the need for Vendor Ratings either... but that's me.

IMO, we put so much time into reasearching WHAT we buy (most of us) What's the extra researching in to WHERE we buy? I know all's I did was ask around as to what's hot and what's not.. simple as that.

Anyways, my .02 cents in all of this... good luck to the Mod's, and a big thanks for all your time and efforts. I am not going to deny that the polls weren't informative, because they were indeed.

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Well before the thread is locked :razz:

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Canreef Puffer...too funny :)

One more just because I do find what others have done interesting

http://www.reef2reef.com/forums/forumdisplay.php?f=18

Not saying it'll work here just a FYI and I know you PDC (probably don't care) but I mean no harm

Sorry, my mistake. No other thread, false alarm. Let's continue here.

Re-opened, closed originally cause I don't read so good :)

Ok, synopsis of the morning.

Wes thought posting comments was a good idea.

Dave thought so too

I explained that it will never happen, and why

Wes said never say never

I said never

Shrimskin called me a power tripper

I laughed, said bye

Chin came to my defense, saying it's not power tripping, it's just the ugly truth, and comments will never be allowed in open forums.

Jaws had a reply and I've asked him to put it here.

That about covers it.

Oh, and we love Wes, he wasn't feeling any love.


This was all removed from a thread some mod hijacked before coffee. We should be good now.

Carry on :)

I think that does about cover it.. nice summary.

As for the love...:redface: ahah

JAWS Comment

"
I can see this thread getting a little out of control and I contemplated not saying anything but I think I have to fully agree with the vendors here. I understand that the majority of the members are mature enough to post without causing conflict but I've been visiting this board for over five years now and there have always been enough members on this board that don't show the proper discretion enough either to justify not allowing posts in these forums or else it would be a fulltime job policing them. Especially since it's a heat of the moment thing some or most of the time. I know that I don't have enough time to police this board and the staff have done an excellent job with everything I've seen of them thus far. Considering that the names of members are now displayed in the voting results to allow everyone a chance to PM these people personally for their experiences, and it saves the possibility of public slander of the paying vendors, which in turn makes the jobs o!
f the staff easier to administer the rest of the board and not waste most of their time policing a minor detail overall, which in turn makes it so I don't have to do it - makes sense to me. Just my opinion though of course. I can tell you that out off all the threads I've seen get out of hand and heat up at an alarming rate, the majority of the time it involves either bashing or protecting a vendor. Thanks to those that are voting. I appreciate it.

"

All I'm saying is once they are established it can't be thatttt bad or reefcentral, nanoreef, and reef2reef wouldn't have those threads... or I guess they just have full time employees?

You just need rules

"A forum for members to share and evaluate their experiences with on-line companies in the Aquaria hobby. Please be sure to stick to the facts when posting comments about your experiences."

"Rules for posting about a Trader:

This forum was created to provide everyone with a bit of a database to find out if a trader was honest, shipped on time, etc.

This is not a forum for bashing for fighting. If you have been ripped off in a trade, simply post the facts to the situation and move on. Your post is a warning to others - not a call to fight.

This forum is also in place to provide praise to users who are fair in their trades, courteous, and helpful during the deal. If you've had a good trading experience, please give everyone a heads up! The more successful trades the better.

Rules for posting about Vendors:

This forum was also put in place to provide an area to give feedback about experiences with businesses catering to the hobby. Please share your experiences whether good or bad if you wish to do so, but please STICK TO THE FACTS.

If you are posting a complaint, do not just bash the business. Simply post the FACTS and let the members decide. Also be understanding that every company will make mistakes, and if the issue is rectified, please post a response telling us so."

A few people are always going to get out of hand with or without vendor reviews but for the most part i think with rules things would be ok, and allow for better constructive comments for both vendors and buyers. Which in turn will make the world a better place FULL OF LOVE, peace and knowledge :)

Maybe I just have too much faith in people?

Ok Kids, why do I have to come on from 1/2 way around the world to tell you all to stop being silly :mrgreen: Vender ratings never work as the boards are to scared they will be sued if anything bad is posted about them.

Now if we can get over this it is a good idea, but it stinks to have it anonomous.. thats just a cop out for some one who won't stand by there words.

If I am going to make a post about so an so's store, I would like it to have a few options on a scale. like 1 to 5 one being "it sucks" and 5 being "I've found nervana" then have a few catagories, service, selection, knowlage, ect... and have the companies split into catagories, like hard ware, live stock, mail order, ect.. so you can easily compare apples to apples.

the way I see it if I do a review on a store, to make up a name we'll say Brads fish emporium, and service I felt he did a real good job so I give him a 4 "sorry Brad you ain't no nervana :mrgreen:", selection I thought sucked so I gave him a 2, and knowlage I felt he was average so I gave him a 3. why would I want my name to be hidden, I stand behind my words. this also give the vender the opertunity to privatly e-mail you and ask what you think he could have done to improve his image in your eyes. and if it is possable maybe he could fix it and change your opinion.

this leads me to the next point, have some way for the person who left the review to modify his votes, so if this are fixed and he is happy now he can make his opinion reflect this.

deleting them and restarting them every 6 months is no good either as it has no accoutability. if they stay there the vendors will be encouraged to do more to "fix" there immage.

Now I know Christy loves polls, but I don't know if it is possable to do what I have said but I am sure if it is she would know how:mrgreen: you can thank me later Christy.

Steve

Yup, we're just not interested in doing any of that. We like it now :) Well, we don't even like it now, we don't want ANY reviews, but it's a battle trying to control the threads anyway, so we've provided some basis function in our "Satisfaction Survey". It's not a review, it's not a rating, just a friendly survey to help everyone, online and retail shoppers alike, get an idea of other's experiences.

Really, thanks for all the ideas, but we're good.

you're banned. Go away. You're buying the pizza, by the way...:)

oh, and my money says Christy kills you :)

Oh, I almost forgot, just don't put one up for IceCap, I don't have enought time anymore to express my opinions about the product or the owner...:mrgreen:

Steve

I like the new setup for the sponsoring vendors... how come we can't make it public for the non-sponsors?:smile:

bah, she can't find me right now, we don't exhist :wink:

Because they won't view it anyway, and we're just trying to give an overview of satisfaction. Staff will monitor the voting for "repeat customers"

I think resetting them is a good idea. Look at Big Als Calgary the place has hardly been open. All the tanks are not even full yet and people are leaving reviews.. reviews that wont be representative for very long.

Resetting will be done multiple times per year

WOW! I finally got to the end :lol: Thanks for all the laughs and thanks to the mods for being the wonderful people you are and putting up with us! :mrgreen:

On a personal note I like the polls, easy way for me to see what type of service I might get from that store.

For me I voted places "neutral" when I thought the store was ok, meaning not great but not bad either. For example the one store I rated neutral has a good selction of fish but about 1/4 of them aren't very healthy, their frozen food selection is great and they have the best prices for frozen food in town, their tanks are decently priced however their skimmers and lights are way over priced. So for me a neutral vote seemed right.

Hope that helped.

For me, I suppose "neutral" would be that I could take it or leave it. The store was hit or miss. I guess if sometimes you're satisfied and sometines you're unsatisfied you'd have to vote somewhere in the middle?

Wow! Is it just me or was that way more useful to myself and the vendor than a simple "neutral"... just saying

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I thought you were going to be busier today Wes.. :razz::razz:

neutral = no opinion?

What if the vendor doesn't like the person saying that the skimmers and lighting are way overpriced... Then we are back to square one... :confused:

FYI the store I was refering to is not a canreef sponser.

You are right though, too much information can cause problems especially when it's negitive.

I guess I assumed they want to know something like that... and that as long as things are facts that they have the control to change I don't know how they can blame anyone but themselves.

If they care so much about people stating facts they should change it.

The truth should never fear investigation

Anyone who cares enough to do research (ie view the poll) is gonna do enough to know the item is cheaper somewhere else anyway.

I walk into a store and tell them stuff is cheaper else where... they match it or tell me to go else where... same deal applies here. If vendors care they'll match it if not they must not mind the loss in business or make up for it in customer service... or hope people will just buy it because they are in for the cheaper fish, don't wanna make another trip, or whatever... thats just business in general.

Some people have no problem paying more if it supports local business.

Fact: It was raining the other day and I hated it but I can't change that so I can be mad about it.. but I guess I just don't understand how you can be mad about something you can change?

What if a vendor is mad about a "neutral"... are we still back to square one? Just because someone might get mad doesn't mean you toss the idea or should toss the polls too because guess what... someone "might" be mad.

You can't judge something by it's abuse

I just think they would be happier if things were qualified.

Generally when things are obscure people think the worst.

"You are not gonna believe what I heard about...?" They're not thinking something nice :).. alot of times they're thinking worse than it actually is.

Just some thoughts

Yeah me too.

The vendors I need to get in touch with are on holiday or something? How do you build a pipeline without being able to order the pipe?

never gonna happen, give it up