I too have had missing frags in from past orders, but I will say that Burc has always been good about sending emails back in order to try and resolve issues.

Another thing I really appreciate is that often times the reason an item would be missing is that the frag was not healthy, and rather than shipping it sick, Burc offered to refund my money or place a healthy one on the next order. :biggrin:

I can only imagine how much of a logistical nightmare it must be to coordinate a huge group order, and work with Shipping and weather in a timely manner.

I would say 95% of the frags I recieved were as advertised.

Woohoo! Me too!!

This thread will self destruct in 10... 9... 8... 7...

I'm not takeing either side. All I know is most of the group orders I do range from $600 to $1300 (lots of frags) we get a few doa's and maybe a missing frag or two. Burk always replaces next order. I don't count people's frags I pick up the order at airport and meet up right away. And I take picturs of the packing, and my order to show people vi email or text. I don't do reviws on here because it's against site policy. And Burk phones me right away to resolve the issue.

As always if anyone wants pic of the order u can text me or email me

7809351796

Or

Philbuist@hotmail.com

Thanks

Don't know why? Just casual chat. I remember this one time at band camp.......

My frags look good. :)

Bad rant ppl! Truly sorry! Kinda tired of getting ripped off.
So did n e one receive an extra or frag of blue eyed blondes zoas from the group buy?
It would help resolve one issue with fragalot at least.
Phil mentioned an extra skittles frag I'm missing. Thx Phil.

On a positive, all frags from burc have remained alive and well, past and present orders! Even opening within an hr of acclimation for some!

Just recieved sps frags today. frags looked great. Good size and pest free. Packaged great all on styrofoam and heat pack.

Polyps out within minutes of being in DT

Haha. Ill post picks on diff thread as not to be advertising