Canreef Aquatics Bulletin Board - problem with Tunze Osmolator

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Canreef Aquatics Bulletin Board (http://www.canreef.com/vbulletin/index.php)

- JL Aquatics (http://www.canreef.com/vbulletin/forumdisplay.php?f=71)

- - problem with Tunze Osmolator (http://www.canreef.com/vbulletin/showthread.php?t=109015)

reefwars

09-26-2014 07:23 PM

Quote:

Originally Posted by tidal_waters (Post 914714)

Yeah, I thought it was just the float at first, but that's apparently not the case. I just put my claim in with Xenia. Kinda p*ssed in my Cheerios kinda morning.

sounds like my first dc pump lol

mikellini

09-26-2014 08:14 PM

The problem is with the osmolator nano (newer product) not the original osmolator. I had the same issues, gave up and ordered the old one

tidal_waters

10-04-2014 02:28 AM

So it's now been a week and I have not heard a peep back from Xenia. ATO has failed another two times this week.

Jeff, would I be able to go through you with my warranty?

jlaquatics

10-07-2014 01:32 AM

Hello tidal_waters,

Please contact me directly by emailing: sales@jlaquatics.com and I'll see what assistance I can provide to you.

Jeff

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