Good for you Lyndsy!!! :cheer2:

Hi Lyndsy,

The funny thing is you actually did the guy a favor. :biggrin: Good for you!

We hope.. :)

but there are still a few stores a few minutes away that he could have gone to that WE know would make the sale no questions asked.

Hopefully this customer understood why the smaller stores did this.

Ken

Good job Bean.....the hobby needs more LFS employees that are willing to loose a sale if the purchase is not a good fit for the customers tank for whatever reason

+1 - its all about knowledge.....which most LFS's have. Its using it properly. You might have a unhappy customer in the beginning. But once they start gaining the knowledge...they will understand.

Good job Bean!

Agree, good on her! But also to have the owner of said store announce he is happy she did the right thing even though he lost money. That says something as well. BIG plus in my books on seeing this from both employees and store owners.

Bean's such a PITA, Everytime I talk about putting sharks in my SPS cube, she has to come along and throw reality back at me and totally bust my unplanned, retard bubble.


:boink:

http://www.basketball.org/wp-content...respectnew.jpg

Agreed.... She has come a long way.... so has her dog.

I had to get SPECIAL flood insurance when we took her on. :twised:

Ken

:rofl::rofl: not only has Lyndsy come to become a valued employee she is also good for a good laugh now and them. I can just hear it now " OH S*** not again, look out FLASH FLOOD" :lol:

:pound: