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-   -   Bad news for solaris owners (http://www.canreef.com/vbulletin/showthread.php?t=49325)

digital-audiophile 02-12-2009 08:10 PM

Quote:

Originally Posted by Whatigot (Post 387359)
careful buddy, you don't want to get sued....:lol:

LOL! That made my day!

BlueAbyss 02-13-2009 06:12 AM

Quote:

Originally Posted by Whatigot (Post 387359)
careful buddy, you don't want to get sued....:lol:

:lol: Hmm, if they want they can take my $600 (CDN) laptop, it's the only thing in my house worth anything:wink:

Duffer2 02-13-2009 01:33 PM

Screwed!!
 
I'm screwed.... My G series power supply failed about 2 weeks back. I've been trying to get a hold of Solaris for a replacement. Anyone have any thoughts or suggestions on how a person could actually fix one of these?

BlueAbyss 02-13-2009 05:33 PM

Quote:

Originally Posted by Duffer2 (Post 387657)
I'm screwed.... My G series power supply failed about 2 weeks back. I've been trying to get a hold of Solaris for a replacement. Anyone have any thoughts or suggestions on how a person could actually fix one of these?

Find out what the output specs are on the power supply and find a replacement with similar specs? And I doubt you'll be able to get a hold of anyone for service. Possibly forever.

eli@fijireefrock.com 02-15-2009 04:36 AM

i am in the process of building a led lighting system for my 40gln reef.
its not hard but $ to get parts like bulbs and power relays.
-----------------------------------------------------------------------
Duffer2 Screwed!!

I'm screwed.... My G series power supply failed about 2 weeks back. I've been trying to get a hold of Solaris for a replacement. Anyone have any thoughts or suggestions on how a person could actually fix one of these?
----------------------------------------------------------------------
if your still having problem pm me i will try walk you thew it.
good luck.

Sushiman 02-15-2009 05:24 AM

omg I'm so confused. I've had an original 48" unit for a couple of years. So far the only issue i've had is problems with the timer & the odd shut down. I bought these lights because of the longterm savings & the benifit of LED's with heat output. What am I supposed to do if anything goes wrong with this thing???? This thing cost me a mint and my budget is sooo tight that this could spell the end of the whole she-bang for me. What should I do?????:sad:

eli@fijireefrock.com 02-15-2009 07:00 AM

in my opinion read as much info. on led and the setup over an aquarium maybe open your lighting canopy and figure out whats under that hood LOL.
no really read read and read alot more and ask alot of questions.good luck

Red Coral Aquariums 02-15-2009 07:32 AM

Quote:

Originally Posted by Duffer2 (Post 387657)
I'm screwed.... My G series power supply failed about 2 weeks back. I've been trying to get a hold of Solaris for a replacement. Anyone have any thoughts or suggestions on how a person could actually fix one of these?

PFO has to honor their warranty on their products. If they have walked away from their liabilities then legal action is probably in the works. I am actively trying to get in touch with PFO as I have sold 3 of their products and want to reassure my customers that the product I sold will have and honor its warranty. Contact the LFS or Online Distributor that sold you your unit and see if they will canvas on your behalf.
Kevin
Red Coral Aquarium

randallino 02-15-2009 07:51 AM

What do you say people, a class action suit against PFO, if they haven't claim bankruptcy already?
I am choked that a unit that cost 3 grad and I had to pay out of my own pocket to send back (twice)$400 for warranty issues because of out sourcing and improper quality control.
How f...ing stupid could a company be selling a product before doing a patent search.

awa1979 02-15-2009 08:31 AM

Quote:

Originally Posted by Red Coral Aquariums (Post 388331)
PFO has to honor their warranty on their products. If they have walked away from their liabilities then legal action is probably in the works. I am actively trying to get in touch with PFO as I have sold 3 of their products and want to reassure my customers that the product I sold will have and honor its warranty. Contact the LFS or Online Distributor that sold you your unit and see if they will canvas on your behalf.
Kevin
Red Coral Aquarium

Chances are they will file for bankruptcy or liquidate the company.

I don't know if its just my computer, but their website wont work anymore for me.

new but handy 02-15-2009 03:52 PM

Hey Red Coral if there is no company next week who do you think is going to honor the warranty? No company= no warranty

Red Coral Aquariums 02-15-2009 04:49 PM

Quote:

Originally Posted by new but handy (Post 388393)
No company= no warranty

Agreed but what is your source that PFO is no longer a company?

new but handy 02-15-2009 04:51 PM

Sorry I should have said IF

Buccaneer 02-15-2009 05:26 PM

Quote:

Originally Posted by Sushiman (Post 388319)
omg I'm so confused. I've had an original 48" unit for a couple of years. So far the only issue i've had is problems with the timer & the odd shut down. I bought these lights because of the longterm savings & the benifit of LED's with heat output. What am I supposed to do if anything goes wrong with this thing???? This thing cost me a mint and my budget is sooo tight that this could spell the end of the whole she-bang for me. What should I do?????:sad:

1) learn how to fix it yourself - all parts should be substituteable ( is that even a word ? lol ) with something off the shelf
2) sell it now while it still works 100%
3) get a MH tar ballast ( less than 50 beans at a electrical supplier ) as a backup in case the LED unit goes down - MH bulbs are pretty cheap if you look around so you dont have to get that right away

Sushiman 02-15-2009 10:24 PM

Lol, thanks guys. Heck this has always been a hobby of burning $100 bills for fun anyways. I doubt I could sell it for much even though it works fine. Ride'r till she blows I guess.

Doug 02-15-2009 11:01 PM

I hope the led lighting does better than the turf scrubbers after a lawsuit. That pretty much put an end to them. And they were a very good top of the line product when they were on the market and interest was at a high.

craig001 03-29-2009 10:17 AM

This is depressing news since I need a couple of LED strips, Does anyone know if they are going to have parts available. I imagine they should have parts to liquidate. I was in contact with them since late December regarding this and was getting the run around. Guess I am glad I did not ship the unit to them.


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