I'm from Ontario, so I haven't bought from you yet. I look at the site all the time though and I'm sure I will.

I would like to see quality dry rock such as eco rox, with interesting shapes and such you can really aquascape with.

I don't see on your site, but I also need 60" bulbs

I second this!!! Please more captive raised fish!

And it would be nice if you shipped livestock via fedex. Then you don't have to order a ton of it to make it worth while.

Also I love these lights I find they work well and I would buy them from you if you had them. http://www.catalinaaquarium.com/index.php

Thanks

Matthew

Hey, I shop at JL almost daily, somtimes twice daily and in addition to that, I managed retail clothing stores for YEARS and let me tell you, you don't just walk into a store and say "hey, so and so has this item for 2 bucks cheaper so please give it to me for that price".

If the price is advertised or you can get an employee to call the other store and confirm, sure, but otherwise it's just a gimmick.

What about the local LFS who will wheel and deal for cash?
I can't go to JL and say that and expect to get a price match can I?

Come on people, some of you are coming off like you have more $$ than sense and I would LOVE to add you to my book of retail investors as I love a lazy spender.

JL is the best LFS IMO and while the competition ain't that stiff, they have knowledgeable staff who care about what they tell you and how it will affect your aquarium so I will remain a daily shopper there until that changes.

this thread was asking about what's missing at JL, they have great selection, great staff and FAIR prices that often are the best around and as someone who shops there a lot and carries a fair amount of both retail and marketing experience, I just thought I would chime in on how I thought they might be able to go the extra mile for their loyal customers and no, the best prices should be expected from any business who's looking for a repeat and not considered a reward by any means for any self respecting consumer IMO.

Go JL, shout out to the staff, they are you're best resource and literally the best in town, if you don't agree with customer loyalty rewards, how about bumping up the staff salaries a little for being so helpful, honest and genuinely knowledgable.

While ORA does captive breed more fish, many of them actually arent available to canadians. And J&L does ship fedex on certain livestock usually inverts, but it voids youre live arrival guarantee.

So lets see if I have this right, you drive around to all the stores to find the cheapest price so you can save a couple of bucks :razz:

1. Euro-reef nano-skimmer

2. Plumbing supplies: John guest fittings, also some of the harder to find pvc plumbing parts, whatever the pieces are you would need to hook up a calcium reactor to a return pump output, the parts for making a durso, parts for gate modding a skimmer, ball valves, unions etc. I have spent hours looking at home depot and plumbing stores for various parts, if you had a big bin of the commonly needed plumbing parts that would bring people into your store and they would buy something else while they were there.

3. Plug-in GFI's

For the record, we do not ship livestock via FedEx. Perhaps you mean that we ship via UPS Express (depending on the postal code). Live arrival guarantees are not provided.

I will say that I was very interested to see the request (earlier in this thread) for us to provide livestock shipping via FedEx. Perhaps this is something we will look in to in the future. No promises (my usual disclaimer) :).

Thank you all for your feedback.

This is just my position on an LFS selling plumbing supplies:

I would NEVER pay LFS prices for plumbing fittings and supplies. Home Depot's prices are already ridiculous compared to wholesale prices from a plumbing wholesaler so I don't see it being worth while for an LFS (plus HD has a pathetic selection - don't shop there for fittings either). For example, last week I made a rack in my tank to support my SPS frags while I cooked my LR. I grabbed 10' of sch40 1/2" PVC, 8 x 1/2" sch40 PVC 90's, 8 x 1/2" sch40 PVC T's, and a 1-1/4" sch80 PVC 90 (for the output of my MCE600 so it would be gray in color) and it cost me all of $7. No LFS can afford to purchase wholesale plumbing supplies, display them and sell them at anywhere near those prices at a mark-up that justified the space they'd take up in the store in a bunch of bins sorted by size. That shopping list would have cost me around $30 or more at a LFS. If I walked into an LFS and saw them selling those fittings at that price I'd be a bit angry - not intentionally but just miffed that anyone would try to sell me something at 500% more than I should be paying for it.

Maybe some people can appreciate the convenience of getting those things at an LFS at a premium mark-up but I compare it to going to Safeway and buying a blender - they're not an appliance store and they should stick to what they do best.

An LFS is a great place to buy specialty plumbing supplies like Locline fittings but not your basic PVC fittings.

Agreed if you are buying lots of plumbing ie. the initial plumbing set-up for a whole tank.

However typically I am looking for just one piece. The same piece that 200 other guys probably want for their reef tank, and that the hardware store has never heard of.

I have wasted enough gas and hours driving around trying to find parts.

As an example I found a John Guest fitting I wanted at OA. They aren't going to make any profit selling me one John Guest fitting, but by having a few containers full of these fittings they are doing their customers a huge service and thereby earning lots of goodwill.

I really don't see where I said anything like that....
:redface:

Alrighty, so I forgot about this thread but the new post and email notification have prompted me to ask: I've just filled up my 2 containers for my 2-part dosing and now I'm all out of C-Balance. Given that a few of us have requested some ESV B-Ionic, have you guys had a chance to look into getting a supplier? I need to order a few other things and if you guys can get some B-Ionic in the next week or so I'd like to place an order ASAP.

Our purchaser is looking for a supplier on the ESV (among other things posted earlier in this thread).

I can't promise any time of arrival quite yet though :(

Sorry for any inconvenience.

Jeff
J&L Aquatics Ltd.

Coral magazine would be nice.

profilux stuff.

Again, thank you all for the contributions! I find this thread very interesting to review :)

For those of you not already familiar, the place to look for additions of any new products is located here:

http://www.jlaquatics.com/phpstore/s...ewproducts.php

Also, there is a link button on the front page of our website (hard to miss).

Cheers!

Jeff
J&L Aquatics

Yah second on the profilux stuff

3rd on the profilux

i would like to see external overflows (other than CPR). external overflows that don't require power pumps to keep them primed.
tunze makes an outflow (that's what they call their overflows)

ATI powermodule T5 lighting units
Bubble Magus skimmers

-Inexpensive 16" light fixture (27/28W) for 5.5G nano tanks

-27/28W bulbs (straight pin)

Maybe something like this.

http://www.up-aqua.com/00-dm-page/00...no80-1-big.jpg
http://www.up-aqua.com/00-dm-page/00up_dm-T6-01-big.jpg
http://www.up-aqua.com/00-dm-page/00up_dm-T6-02-big.jpg

I would like to see some good quality dry live rock too.

Can you get these in:

http://www.reefbuilders.com/2008/11/...-run-and-hide/

It would be nice to be able to use all that store credit we have!!!

I would like to see posted on the website when you have a shipment of fish arrive, for those of us that live in the other end of Canada.

Dimmable T-5 ballast.

+1 even for those of us in the lower mainland but not conveniently close.

I will +1 that as well! But I'm more interested in corals. :D

indo corals are arriving late tonight. unless its postponed or something

would like to see radium 20 k 150w double ended bulbs

+1
My next tank will be dry rock for shure. (after that nasty 36" worm i had found in the tank)

x2

and a calgary superstore

Jeff and Allan, how about a more selection on Bulbs for 250's SE. DE if it is possible.
Ushio 15K
Reeflux 12K
Ushio 15K


what about Bulk Phosban media
Bulk Carbon,
OSI Spiralina flakes the bigger tubs

OH YA MORE SKIMMER'S:lol::lol::lol::lol:

JK

do you still sell 48" reflectors for the diy guys.
i can,t find the on your site.
48" 2xmh

It makes me want to scream when I have to use another on-line vendor to get things that are not posted on your website. My biggest regret is that you do not carry any of the Profilux line. I have spent a considerable amount on this unit and the susequent accessories over the past 6 months and would rather have odered it all from you guys. I still need more things so if you could add the line in the next month or so I can wait.

ati T5 bulbs!!! They are awsome

aqua science are better..:p

I dont think Ushio offers a 15k the have a 14k and 20 now in SE and always have in DE

Seachem cuprisorb

I would like to see in your product line Geo calcium reactors and products.