also check if your sensor is clean, mine was covered in some slime but after a sipmle wipe, it was back to normal

Thanks for the info. everyone. I'm going to get in contact with the people listed in this thread and see what can be done. :smile:

Update: Wow, I am super impressed. I contacted the guy in the states, the UK and the Canadian dealer (the xenia one). The UK wanted me to ship the unit all the way to them & the states guy directed me to the canadian dealer. I filled out the form on their website and a while went by with no response. I was expecting to get the run around, then suddenly today a new controller showed up on my doorstep. That I was not expecting at all. I guess the rumors are true, Tunze does rock. :biggrin: