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-   -   Best online place to buy everything but your fish? (http://www.canreef.com/vbulletin/showthread.php?t=38731)

teejay 01-19-2008 08:31 AM

Quote:

Originally Posted by andresont (Post 295241)

On the other hand a dealer from Abotsford promised me something back in July 2007 and i paid for it back then, still haven't got it, and i know i am not the only one.
He would not answer my Pm's and not returning e-mails either.


I had the same experience,it went on for months, until I went to the store and demanded my money back.i have never returned.
I now spend my money at OA where they know what customer service is all about.
I would suggest everyone steer clear of this particular store. Let your wallet do your talking for you.

Parker 01-19-2008 12:32 PM

Quote:

Originally Posted by teejay (Post 295272)
I had the same experience,it went on for months, until I went to the store and demanded my money back.i have never returned.
I now spend my money at OA where they know what customer service is all about.
I would suggest everyone steer clear of this particular store. Let your wallet do your talking for you.

I'm having the same problem trying to get my skimmer, I wish I was close enough to go to the store.!

Swordtail 01-19-2008 03:51 PM

Originally Posted by andresont
On the other hand a dealer from Abotsford promised me something back in July 2007 and i paid for it back then, still haven't got it, and i know i am not the only one.
He would not answer my Pm's and not returning e-mails either.


If you paid for the items with your credit card,your're protected under the card card agreement for items not delivered.All you need is your proof of purchase and the e-mails you sent to the dealer. Call your credit card company they will send you some form to fill up.You should get a charge back on your credit card
within 30 days depending on your credit card agreement.


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