Um, a rock flying sideways into the side of your driverside window when you and all the traffic around you are going straight foward? Thats a ridiculus claim. It would have to be one hell of a rock to break through a tempered driverside window, and that rock in turn would have probably gave KrazyKuch a crazy injury. I would personally give them hell for it, but then again I'm short tempered when it comes to stupid people. Just ask the dozen of people I've gave hell to (goooooo sony store!).

-Rich

Complain some more. Go higher up on the foodchain if you have to. This should definitely not be your expense. Ask for a contact number for their Regional Manager or something. If you b%tch enough about it, they'll usually figure out that an unhappy customer is one that will lose them a lot of future business.

The maxim (not magazine) is that if you make one customer happy, that customer will go tell 5 people. If you p%ss-off that customer, that same customer will then b%tch for hours to at least 25 people, who in turn will share the experience with their friends & so on & so on....

I will always try to acknowledge good/great service, but I will NEVER FAIL to B%TCH about lousy service either. One time after I was promised a full refund if the product didn't work & then the saleslady wouldn't keep her promise, I stood in front of her place of business & told perfect strangers about my bad experience. By the time I started with the 3rd potential customer she had my refund in hand & asked me to go away. Which I did, since I just wanted what I was promised. Of course, this type of action isn't for most people, especially polite Canadians.....

The moral of this essay is that if you don't stand up for your rights as a consumer, then you'll almost always end up on the short end of the stick.

Good luck,

Anthony

I would think it is crazy also but working for a trucking co. we have probably 25-30 people a year trying to claim against us for broken side windows and sunroofs. Rocks do get pinched on the side on the tire and fly sideways. So far this month with all the gravel on the road we have had 6 broken windows from trucks passing everytime the insurance companies say tuff s**t. 1 was a lawyer trying to sue for a window in his M class needless say he lost road hazzards are not covered

See I understand if it was something that came off another vehicle, or if oncoming traffic kicked up a stone, but there was nothing, no noise of anything hitting the window before it exploded, and no rock/stone/hard object to be found inside the car after we pulled over!

try living in vancouver where the homeless will break the side window of your car looking for a nickle.