Yeah there were huge stacks of smaller aquariums. Loads of them.

teevee why do you ask? I noticed the same thing when I was there.

When I had my nano built it took about a month longer than Mitch told me it would take. I wasn't anal and bothering anyone - each time I called, I waited until the day it was supposed to be ready and then called before going in. Each time Mitch would tell me something like "we've got it built but the glue is drying" or "we just have to glue the overflow box on". One day I stopped by and told them I would just pick the tank up and glue the overflow box on myself. I was told that my tank wasn't even started and they did not even know what it was I wanted. This probably represents the worst customer service and treatment I have ever recieved anywhere.
Fortunately Rob took down the specs, and in only a couple days built my tank. He really did a bang up job and I am so pleased with his work that I will go back to Bow Valley for my next tank. Just make sure you deal with the right person. JME

- Chad

I've been keeping quiet about my theory for a while, but I'm convinced IA actually manufactures tanks for a larger company, say, Oceanic. Perhaps they handle all the manufacturing for Oceanic in Canada or something to that effect. This would explain why they're always late, and so hard to get ahold of - they do their private contract work in the evenings/weekends and it's only to get a bit of extra cash. This also explains why they sometimes indicate that they've stopped doing private work (but promptly start up again afterwards).

That's probably a good call. When I was there I saw a stack of a whole bunch of mass-produced cheap looking 5 or 10gal tanks. They looked so out of place that I asked if they supplied the LFS's in town. They said no but didn't say where they were for.

HAHA so did no one see the back back room. I got a huge tour the guy said i wasnt suppose to see this stuff but he didnt care. They supply tanks to almost all pet stores in canada and lots of usa. They supple for golds, PETLAND, petcetera petsmart, and they may even make AGA tanks since i saw loads of tanks in AGA boxes. He says one of the only stores they dont supple is BIg Als which they used to supply. Oh yeah and riverfront.

bow valley is good........when they do their work! I have been waiting for my 37 gallon for 3 weeks now when it was supposed to be done in two days. But it is expected, everytime I call Mitch, I get som BS excuse. haha

Does anyone have a phone number for bow valley aquarium??? i need a bigger tank

They are in the white pages, although I don't remember if I've seen them advertise in the yellow pages though.

Anyhow the listing in the white pages says:
6423 35 St SE,
272-4960

cheers

thanks tony
i tried looking the the whitepages.ca nothing was there.
These guys do good work right? but there slow..... is that correct?

That's normal for Mitch. :biggrin:

I've never got anything on time form him yet. You'll get it, just not at all when you planned to.