yea i found that the shafts are most likely the weakest link. Love mine tohugh and fingers crossed it stays that way :D

So the retailers can't warranty them for you? That's pretty lame...

I would expect the retailer to contact the distributor on your behalf but some times it's faster to do it yourself. I sent the distributor an email this morning regarding a couple faulty controllers and I received a call back within hours and my replacements are already boxed up are waiting to be picked up by Fedex.

Apparently this is how Maxspect wants it. And the retailer did contact them for me, I'm not blaming the retailer. The run around I'm getting from the distributor is what's annoying.

My distributor is in Ontario, probably one reason it was painless for me.